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What is United Office?

Unified Office, Inc. is recognized as a leading provider of SDN-based Hybrid Cloud solutions, effectively merging on-premise, private, and public cloud technologies to deliver managed Voice-over-IP and Unified Communications services specifically designed for Small and Medium-sized Businesses (SMBs). Our Total Connect Nowâ„  service framework is carefully constructed to guarantee outstanding experience quality and reliable availability, leveraging state-of-the-art extensible business VoIP communications technology alongside a cloud-based infrastructure to enhance productivity among SMB teams. This groundbreaking approach is rooted in our team's vast expertise amassed over many years in the telecommunications service provider industry and the expansive enterprise data networking domain. As a reputable business VoIP provider, we have not only established protocols and developed adaptable products but have also executed, deployed, and provided support for carrier-grade equipment within numerous large-scale converged networks worldwide. Our mission is anchored in the values of quality, reliability, innovation, and customer support, which direct our operations and dedication to outstanding service. We remain committed to continuously evolving alongside our clients' changing demands, empowering them to maintain a competitive edge in their respective markets. Additionally, our focus on innovation ensures that we are always at the forefront of technological advancements, ready to implement solutions that drive success for our partners.

What is FirstDigital?

FirstDigital Telecom distinguishes itself as a leading telecommunications provider, gaining recognition both nationally and locally within the communications industry for its proficiency in design, construction, implementation, and operational services. The company presents a comprehensive array of business solutions, which include local voice services, long-distance communication, internet connectivity, VoIP, cloud PBX, hosting, co-location, managed services, and options for fiber-to-the-premise/tower. By leveraging a resilient, secure, and adaptable data and cloud services network that is also fault-tolerant, FirstDigital provides substantial economic benefits to its clients while guaranteeing an exceptional service experience that boosts overall business productivity. Since its establishment in 2000, FirstDigital has focused on the construction, operation, and maintenance of fiber networks, employing expert engineering teams that utilize state-of-the-art equipment and comply with rigorous design standards to ensure long-term flexibility, maximum uptime, and guaranteed quality in service delivery. This unwavering commitment to excellence not only enhances FirstDigital's reputation but also establishes it as a trustworthy partner for companies aiming to excel in an increasingly competitive digital environment. Moreover, the company’s continuous innovation and adaptation to market trends further solidify its role as a frontrunner in the telecommunications field.

Media

Media

Integrations Supported

Integrations Supported

Zoom Phone

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

United Office

Company Location

United States

Company Website

unitedoffice.com

Company Facts

Organization Name

FirstDigital

Date Founded

2000

Company Location

United States

Company Website

firstdigital.com

Categories and Features

Business VoIP

Call Recording
IVR / Voice Recognition
SIP Trunking
Unified Communications

Telephony

IVR / Voice Recognition
Predictive Dialer
VoIP
Voice & Data Integration

Categories and Features

Business VoIP

Not specified

Cloud PBX

Not specified

Colocation

Not specified

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