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What is United Office?

Unified Office, Inc. is recognized as a leading provider of SDN-based Hybrid Cloud solutions, effectively merging on-premise, private, and public cloud technologies to deliver managed Voice-over-IP and Unified Communications services specifically designed for Small and Medium-sized Businesses (SMBs). Our Total Connect Nowâ„  service framework is carefully constructed to guarantee outstanding experience quality and reliable availability, leveraging state-of-the-art extensible business VoIP communications technology alongside a cloud-based infrastructure to enhance productivity among SMB teams. This groundbreaking approach is rooted in our team's vast expertise amassed over many years in the telecommunications service provider industry and the expansive enterprise data networking domain. As a reputable business VoIP provider, we have not only established protocols and developed adaptable products but have also executed, deployed, and provided support for carrier-grade equipment within numerous large-scale converged networks worldwide. Our mission is anchored in the values of quality, reliability, innovation, and customer support, which direct our operations and dedication to outstanding service. We remain committed to continuously evolving alongside our clients' changing demands, empowering them to maintain a competitive edge in their respective markets. Additionally, our focus on innovation ensures that we are always at the forefront of technological advancements, ready to implement solutions that drive success for our partners.

What is Iris?

Iris is a versatile framework designed for efficient data collection, focusing on the swift delivery of key performance indicators essential for effective network management. With a robust and scalable architecture, it tackles the prevalent challenges faced by internet service providers, successfully addressing a variety of operational issues. The system excels at generating insightful reports from large data sets, enabling users to derive meaningful interpretations from the information presented. As a comprehensive solution for network monitoring, Iris caters to both enterprise-level and carrier-grade networks, aiding them in their goal to maintain zero downtime and maximize performance efficiency. Utilizing sophisticated algorithmic methods for alert correlation and clustering, it allows for the early detection of potential problems within the development ecosystem. Additionally, Iris Home provides an economical and user-friendly alternative for monitoring residential networks, offering essential performance metrics for home internet connections while requiring minimal computing resources. This simplicity and accessibility make it an attractive option for everyday users who wish to improve their internet usage experience, ultimately bridging the gap between advanced technology and user-friendly applications. Consequently, Iris establishes itself as a vital tool for anyone looking to optimize their network performance, regardless of the scale of their operations.

Media

Media

Integrations Supported

Integrations Supported

SONIFI

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$10 per month

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

United Office

Company Location

United States

Company Website

unitedoffice.com

Company Facts

Organization Name

Iris Network Systems

Company Location

South Africa

Company Website

irisns.com

Categories and Features

Business VoIP

Call Recording
IVR / Voice Recognition
SIP Trunking
Unified Communications

Telephony

IVR / Voice Recognition
Predictive Dialer
VoIP
Voice & Data Integration

Categories and Features

Data Management

Data Analysis
Data Integration
Data Quality Control

Network Management

Not specified

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