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What is Upfirst?

Upfirst serves as a small business answering service that utilizes AI technology, functioning similarly to a virtual assistant by managing calls and collecting information during your absence. This innovative service provides several advantages, including: - Ensuring that your business calls are handled professionally by directing them to a trained agent. - Enhancing your team's knowledge by incorporating FAQs, office hours, company policies, and other essential details. - Sending you summaries of conversations via text or email for your records. - Managing incoming calls, gathering lead information, and directing it to the right team members for follow-up. Additionally, you have the flexibility to personalize your Upfirst agent's voice, greeting, and instructions, allowing for a tailored experience that reflects your brand's identity. By leveraging Upfirst, you can ensure that your business maintains a professional presence even when you're not available.

What is ReceptFlow?

ReceptFlow functions as a smart receptionist designed specifically for tradespeople and service-based companies, offering 24/7 support for phone calls and online inquiries, assessing potential leads, and arranging appointments directly within Google Calendar. Companies have the flexibility to tailor the platform according to their unique services, business hours, frequently asked questions, and industry-specific details, and they can either add a chat widget to their website or use a dedicated phone number to facilitate AI-powered voice communication. When interacting with visitors and callers, the AI warmly greets them, handles standard questions, collects vital information such as names, contact details, job types, locations, urgency levels, and other relevant data, and then forwards qualified leads via SMS and email alerts. The virtual receptionist features a realistic voice that skillfully manages Australian accents, suburb names, and industry jargon, while also allowing businesses to redirect existing phone numbers to this innovative service. Furthermore, the website chat widget is active at all times to capture inquiries, ensuring that no potential customer is missed even after hours. By integrating seamlessly with Google Calendar, ReceptFlow guarantees real-time availability checks and appointment confirmations, eliminating the possibility of double-booking and improving overall efficiency. This all-encompassing solution not only enhances communication but also significantly increases productivity for service-oriented businesses. As a result, companies can focus on their core operations while ReceptFlow manages their customer interactions effectively.

Media

Media

Integrations Supported

Google Calendar
Acuity Scheduling
Clio
Microsoft Outlook
Zapier

Integrations Supported

Google Calendar

API Availability

API Availability

Has API

Pricing Information

$24.95/month for 30 calls
If you ever need to list out the pricing plans:

Starter: $24.95/mo for 30 calls | $1.50 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, integrations, send texts, spam filtering, call transfers, customizable AI receptionist

Premium: $59.95/mo for 90 calls | $1 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, integrations, send texts, spam filtering, call transfers, customizable AI receptionist

Pro : $159.95/mo for 300 calls | $0.75 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, integrations, send texts, spam filtering, call transfers, customizable AI receptionist

Scale: $299/mo for 600 calls | $0.70 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, integrations, send texts, spam filtering, call transfers, customizable AI receptionist
Free Trial Offered?

Pricing Information

$79.99 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Upfirst

Date Founded

2024

Company Location

United States

Company Website

upfirst.ai

Company Facts

Organization Name

ReceptFlow

Company Location

Australia

Company Website

www.receptflow.com

Categories and Features

AI Receptionists

Not specified

AI Voice Agents

Not specified

Answering Services

Not specified

Categories and Features

AI Receptionists

Not specified

Popular Alternatives

Popular Alternatives

Reception.ai Reviews & Ratings

Reception.ai

ElevenLabs