Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 2 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

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What is Upscope?

Now you have the ability to view your users' screens in real time, making the onboarding process smoother and more effective. Upscope cobrowsing is an innovative tool for interactive screen sharing that requires no downloads, aimed at enhancing user support and onboarding experiences. 1. With just one click, you can observe exactly what your user is experiencing. 2. You have the capability to navigate and interact on their screen using your own mouse. 3. This feature can be utilized instantly during live chat sessions or while on a phone call with the user. It also integrates effortlessly with platforms like Intercom, Zendesk, and Olark, along with your current phone system, ensuring a seamless experience across various channels. This functionality not only improves user satisfaction but also enhances the efficiency of support teams by facilitating real-time collaboration.

What is TSplus Remote Support?

Discover the top alternative to TeamViewer for managing remote desktop access and screen sharing effectively. Offer immediate attended or unattended support to your teams or clients whenever and wherever they need it. Features include: - Remote assistance capabilities - Seamless screen sharing - No need for client installation to establish connections - Enhanced security through TLS encryption - Options for customization with your own branding and logo - Affordable subscription plans Visit our website to download the complimentary 15-day trial of TSplus Remote Support and experience its benefits firsthand. With this tool, you can enhance your remote support services effortlessly.

Media

Media

Integrations Supported

Freshchat
Intercom
LiveChat
Salesforce
WhosOn
Zendesk

Integrations Supported

API Availability

API Availability

Pricing Information

$18 per user per month
Free Trial Offered?

Pricing Information

$14.50/mo
Subscriptions are charged yearly.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Upscope

Date Founded

2016

Company Location

United Kingdom

Company Website

upscope.io

Company Facts

Organization Name

TSplus Group

Date Founded

2007

Company Location

United States

Company Website

tsplus.net/remote-support/

Categories and Features

Co-Browsing

Not specified

Remote Support

Diagnostic Tools
Screen Sharing
Session Transfer

Screen Sharing

Desktop / Browser Sharing

Categories and Features

Remote Support

File Transfer
Real-time Chat
Remote Control
Screen Sharing
Session Transfer

Screen Sharing

Desktop / Browser Sharing
Remote Control

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