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What is Urbest?

Urbest is a collaborative software solution designed for managing facilities, maintenance, and services. Say farewell to tedious and unclear job processes, and welcome a more organized and efficient way to collaborate. With Urbest's platform, teams can effortlessly capture, organize, track, and coordinate workloads among workers, managers, and stakeholders. Enjoy a streamlined workflow that allows collaboration with anyone with just the click of a button. Replace cumbersome Excel requests with efficient data sharing, and engage in meaningful conversations with your customers. Easily upload files and monitor workloads, ensuring that all activities are visible at a glance. Create and delegate tasks or actions through user-friendly checklists. Keep an eye on performance and responsiveness, and make necessary adjustments to service categories based on user needs. Experience a boost in productivity by implementing Urbest in your organization today. Moreover, with its intuitive interface, users can quickly adapt and make the most out of this powerful tool.

What is Service Hub CRM?

Service Hub CRM simplifies the process of delivering outstanding service. Connecting with a customer to schedule an appointment often necessitates multiple calls, which can lead to frustration. By equipping your staff with our comprehensive tools, you can enhance customer service quality significantly. We recognize the importance of effective communication in developing relationships, and we pay attention to every detail. Our software is customizable to cater to the specific needs of your business. Rather than managing various systems separately, consider integrating them for a more cohesive experience. Our committed team is available to assist you in navigating our platform, ensuring you become proficient in its functionalities. You can access all vital information from your dashboard, which will streamline your workflow. Technicians are able to provide real-time updates on ticket statuses to both you and your clients, keeping everyone in the loop. Manage your orders seamlessly through our application, boosting overall productivity. Our GPS features ensure you never lose your way on the way to your next appointment. You can easily upload files from your device for quick access, and stay updated with notifications regarding your order statuses on your mobile phone. In addition, we continuously strive to improve our offerings, making your service experience even more efficient and enjoyable. All these features coalesce to create a more streamlined and effective service delivery process.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

Urbest

Date Founded

2016

Company Location

France

Company Website

www.urbest.io

Company Facts

Organization Name

Service Technologies

Date Founded

2017

Company Location

United States

Company Website

servicehubcrm.com

Categories and Features

BIM

Collaboration
Document Management
For Facility Management
Mobile Access
Scheduling

Building Maintenance

Asset Tracking
Commercial Properties
Dispatch Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

Claims Processing

Claim Resolution Tracking
Compliance Management
Customer Management
Forms Management
Payor Management

CMMS

Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management

Contractor Management

Contractor Database
Task Management
Work Hour Tracking

Customer Service

Alerts / Escalation
Appointment Management
Email Management
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Surveys & Feedback
Workflow Management

Facility Management

Asset Management
Commercial Properties
Facility Scheduling
Incident Management
Inspection Management
Maintenance Tracking
Preventive Maintenance
Residential Properties
Schools
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Dispatch Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Incident Management

Incident Reporting
Task Management

IWMS

Asset Management
Maintenance Management
Project Management

Janitorial

Bid Management
Billing & Invoicing
Client Management
Employee Scheduling
Mobile Access
Payroll Management
Quality Control
Surveys & Feedback
Time Tracking
Work Order Management

Maintenance Management

Billing & Invoicing
Dispatch Management
Mobile Access
Planning Calendar
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Real Estate Property Management

Billing & Invoicing
Commercial Properties
Contact Management
Maintenance Management
Payment Processing
Rent Tracking
Tenant Portal

Work Order

Customer Database
Dispatch Management
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Scheduling
Task Management

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Policy Administration

CRM

Calendar/Reminder System
Document Storage
Internal Chat Integration
Mobile Access
Task Management
Territory Management

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Order Management

Back Order Management
Order Entry
Order Fulfillment
Order Tracking
Returns Management
Shipping Management

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

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