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What is User.com?

User.com serves as a comprehensive software solution for marketing automation, enabling effective communication with customers while managing relationships efficiently. This all-in-one platform is equipped with a wide array of features, offering powerful tools that cater to sales, marketing, and support needs. Various communication options—including email marketing, mobile push notifications, SMS messaging, and call center integration—ensure a seamless experience for every visitor. Additionally, you can track and analyze all your data in one centralized location, with the ability to customize the display to focus on the key metrics that matter most, facilitating prompt and informed decision-making. By consolidating these functionalities, User.com enhances your capability to engage with customers across multiple channels effectively. Are you prepared to experience these benefits firsthand? Sign up today for a free trial at User.com!

What is Calltouch?

Bringing all marketing expenses into one unified platform not only streamlines management but also increases oversight and control. This approach allows for accurate tracking of the effectiveness of different advertising channels, campaigns, and keywords. Additionally, it monitors a variety of inquiries, such as phone calls, online submissions, chat interactions, and abandoned shopping carts. The platform includes features for automated scoring and analysis of conversation tones during phone calls. It provides a detailed view of the entire conversion journey, from ad impressions all the way through to sales and return on investment (ROI). With a remarkable 96% accuracy in identifying the sources of phone calls, we offer compensation in the form of extra numbers at no additional cost if more than 4% of calls cannot be traced back to a specific site visitor. Our solutions are tailored to help businesses optimize their marketing expenditures, thereby improving both efficiency and effectiveness. By leveraging our tools, organizations can uncover critical insights that enable them to make informed, data-driven decisions and refine their overall marketing tactics for better results. Ultimately, this leads to a more strategic approach to advertising and a stronger competitive edge in the market.

Media

Media

Integrations Supported

Google Analytics
Pipedrive
Stackreaction
EmailLabs
Encapsia
Facebook
Instapage
Intercom
Mailchimp
Pinnacle Cart
PrestaShop
Rambox
Twilio
WordPress
Zen Cart

Integrations Supported

Google Analytics
Pipedrive
Stackreaction
Bitrix24
CoMagic
Microsoft Dynamics 365
VK
Workslam

API Availability

API Availability

Has API

Pricing Information

$249.00/month
$249 - Business Plan
$1349 - Premium Plan
Free Trial Offered?

Pricing Information

₽990 per month

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

User.com

Date Founded

2015

Company Location

Poland

Company Website

user.com

Company Facts

Organization Name

Calltouch

Date Founded

2011

Company Location

Russia

Company Website

www.calltouch.ru/

Categories and Features

AB Testing

Audience Targeting
Campaign Segmentation
Split Testing
Surveys
Visual Editor

Appointment Scheduling

Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Employee Directory
Virtual Call Center

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Inbound Call Center
Outbound Call Center
Real-time Chat
Reporting/Analytics

Call Tracking

CRM
Call Recording
Call Routing
Campaign Management
Conversion Tracking

Campaign Management

Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Payment Integration
Ready-made Templates
Reporting / Analytics

CRM

Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Segmentation
Task Management
Territory Management

Customer Engagement

Analytics
Communication Management
Feedback Collection
Live Chat

Email Marketing

A/B Testing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Email Tracking

A/B Testing
Audience Segmentation
Campaign Management
Event-Based Notifications
Location Tracking
Team Management

Knowledge Management

Collaboration
Content Management
Full Text Search
Knowledge Base Management

Lead Generation

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Lead Nurturing

A/B Testing
Campaign Management
Drip Campaigns
Lead Capture
Lead Notifications
Lead Scoring
Lead Segmentation
Performance Metrics
Personalization
Pipeline Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Segmentation
Website Visitor Tracking

Mobile Marketing

Contextual Targeting
Coupons
Email Marketing
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win

Push Notifications

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Geo Targeting
Mobile Notifications
Visual Notifications
Web Notifications

Real Estate CRM

Campaign Management
Client / Property Matching
Contact Management
Dashboard
Email Marketing
Interaction Tracking
Lead Management
Property Alerts
Referral Tracking
Segmentation

Remote Work

Collaboration
Employee Monitoring
Live Chat
Remote Support
Softphone
Time Zone Tracking

SMS Marketing

Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging

WhatsApp Marketing

Alerts
Autoresponder
Campaign Management
Contact Management
Multi-Language Support

Categories and Features

Call Tracking

Not specified

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