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What is UserVoice?

UserVoice stands out as the premier platform for gathering product insights within the B2B Software as a Service (SaaS) sector. By seamlessly integrating with your current systems, UserVoice enhances the qualitative feedback you obtain with valuable quantitative data. This tool allows you to obtain direct feedback from your end users, enabling customer-facing employees to effortlessly collect insights in their usual work environment. With convenient integrations for Slack and Microsoft Teams, your whole organization can stay informed about customer sentiments and opinions in real-time. Additionally, this accessibility fosters a culture of continuous improvement within your team.

What is GLIDR?

An innovative strategy in product management software highlights the critical role of feedback, discovery, and validation, making it easier to achieve product success. Unlike traditional tools that primarily emphasize features and timelines, which can foster a production line mentality, this approach focuses on creating captivating products that fulfill customer needs while aligning with business objectives. The software is designed to allow for customizable workflows in product development, seamlessly merging ideas with user insights and strategic goals. By integrating customer feedback, user research, experimental outcomes, and internal discussions into product specifications, it improves access to essential information that drives product decisions. Additionally, it streamlines the planning, execution, and analysis of customer-centric tests aimed at identifying unaddressed needs, sparking innovative product ideas, and assessing market interest. This method not only enhances collaboration among stakeholders but also ensures that research findings are shared effectively, business strategies are coordinated, and user requirements are prioritized throughout the product development process. In this way, the collective input of all participants is valued, creating a more inclusive and effective environment for product innovation.

Media

Media

Integrations Supported

Adobe Marketo Engage
Azure DevOps Server
BOSCO
Bitium
Constant Contact Lead Gen & CRM
CorralData
Crowdin
Flow XO
Ikigai
Klipfolio
Meltano
Microsoft Teams
Mozart Data
Salesforce
Sprout Social
Talkdesk
Trelica
Wrike
Zapier
elevio

Integrations Supported

Adobe Marketo Engage
Azure DevOps Server
BOSCO
Bitium
Constant Contact Lead Gen & CRM
CorralData
Crowdin
Flow XO
Ikigai
Klipfolio
Meltano
Microsoft Teams
Mozart Data
Salesforce
Sprout Social
Talkdesk
Trelica
Wrike
Zapier
elevio

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$10 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UserVoice

Date Founded

2008

Company Location

United States

Company Website

www.uservoice.com

Company Facts

Organization Name

LaunchPad Central

Date Founded

2012

Company Location

United States

Company Website

www.glidr.io

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Idea Management

Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Categories and Features

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

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