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What is Userdesk?

People often look for swift solutions to their problems, and by providing prompt help, you can enhance productivity while cutting down on the number of interactions needed. Every time you update your content in Notion, the ChatBot undergoes a retraining process to guarantee it presents the most current information. Userdesk functions as a user-friendly platform that empowers you to create tailored AI ChatBots in a matter of minutes. By minimizing the time allocated to support, you can focus on what is genuinely important. Studies indicate that quick and effective replies greatly boost customer confidence in the product. Additionally, with responsive support, the AI ChatBot can assist users even when you are unavailable, ensuring they receive continuous help. To begin, simply copy and paste the provided JavaScript code into your website. This straightforward integration has the potential to transform your customer engagement approach and enhance overall satisfaction. Engaging customers effectively can lead to long-term loyalty and positive word-of-mouth for your business.

What is STEWARD by SOLEUM?

STEWARD is a cloud-driven platform that incorporates AI product specialists into software and institutional frameworks in a governed manner. It includes a conversational widget and chat API, along with a knowledge base that extracts answers from specified documentation, ensuring proper citation of sources. To deliver real-time information, it utilizes a host product's configured REST API, accessing it with the end user's credentials and analyzing the resulting data securely within a sandbox environment. The system sets evidence thresholds to decide when to withhold responses based on unreliable sources. Moreover, STEWARD keeps meticulous records and audit trails for all responses and configuration changes, while monitoring usage through insight credits. Teams can easily integrate the expert into their projects using HTML, React, or Angular snippets, or they can opt for the chat API for seamless incorporation. This solution is specifically designed for software companies, developers, client-serving agencies, and organizations aiming to provide contextual help within the products their users are already familiar with. A free plan is available, while premium plans offer improved capacity and data retention features. Furthermore, STEWARD is committed to enhancing user experience by ensuring that the information delivered is both precise and aligned with the user's specific requirements, ultimately fostering greater user satisfaction and engagement.

Media

Media

Integrations Supported

ChatGPT
JavaScript
Notion
Zapier

Integrations Supported

Amazon Bedrock

API Availability

API Availability

Has API

Pricing Information

$19 per month

Pricing Information

$49 per month
Free plan: $0 forever, with 1 product, 1 data source, and 50 monthly insight credits. Starter: $49 monthly or $490 annually (2 months free), with 2 products, 3 data sources, and 180 monthly credits. Growth: $299 monthly or $2,990 annually (2 months free), with 5 products, 5 data sources, and 1,200 monthly credits. Enterprise pricing is custom by contract. Optional credit bundles: 500 for $150, 2,500 for $700, or 10,000 for $2,500. Prices are in USD before tax.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Userdesk

Company Website

www.userdesk.io

Company Facts

Organization Name

SOLEUM

Company Location

United States

Company Website

soleum.io/steward/

Categories and Features

Chatbot

Not specified

Conversational AI

Not specified

Categories and Features

Conversational AI

Not specified

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