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What is Utility Billing Software?

Creative Technologies presents the El Dorado Utility Billing Software, a comprehensive and adaptable tool that features a detailed billing system alongside service order ticketing functions. Available in four unique editions—Graduate, Professional, Executive, and Enterprise—the software offers a broad range of capabilities, including automated billing calculations, efficient voice generation, customizable settings, thorough reporting, a centralized data repository, effective service order management, and a built-in meter reading interface. Each edition is tailored to meet specific requirements, allowing utilities to choose the best fit for their operational needs. By providing these varied functions, El Dorado seeks to improve the overall effectiveness of utility management while simplifying the billing process for users. Moreover, the software's adaptability ensures that it can grow with the evolving demands of utility providers.

What is Bynry SMART360?

Bynry's SMART360 Next replaces the separate legacy systems many small and mid-sized utilities still run with one cloud platform. Customer information, billing, payments, meter data management, service and work orders, asset records, a customer self-service portal and reporting share one database. Who it is for: North American water, electric and gas utilities of up to 40,000 accounts, including municipal utilities, cooperatives, investor-owned utilities and water districts. What to expect: 25+ pre-built integrations (payments, smart meters, GIS, accounting), go-live in 20 to 24 weeks, AWS hosting with a 99.9% uptime commitment and SOC 2 Type II controls, and pricing per meter with unlimited users. Customer result: Island Water Authority (35,000 accounts) reached 99% billing accuracy and recovered $3.2M in revenue after switching.

Media

Media

Integrations Supported

Integrations Supported

Amazon Web Services (AWS)
ArcGIS
Paymentus
Stripe

API Availability

API Availability

Has API

Pricing Information

$495.00/one-time/user
Free Version
Free Trial Offered?

Pricing Information

Annual subscription priced per active meter, with unlimited users. Implementation is priced separately based on your rollout. Every quote is custom-scoped. Built for North American utilities of up to 40,000 accounts.

Supported Platforms

SaaS
Android
Windows

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Creative Technologies

Date Founded

1984

Company Location

United States

Company Website

www.utilitybillingsoftware.com

Company Facts

Organization Name

Bynry

Date Founded

2016

Company Location

Highlands, New Jersey, United States

Company Website

www.bynry.com

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Categories and Features

Meter Data Management

Not specified

Smart Utilities

Not specified

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Utility Management Systems

Billing & Invoicing
Customer Management
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

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