Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 60 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • 800.com Reviews & Ratings
    2,381 Ratings
    Company Website
  • TollFreeForwarding Reviews & Ratings
    3,225 Ratings
    Company Website
  • ULTATEL Reviews & Ratings
    114 Ratings
    Company Website
  • Intermedia Unite Reviews & Ratings
    1,631 Ratings
    Company Website
  • 3CX Reviews & Ratings
    1,236 Ratings
    Company Website
  • PBXware Reviews & Ratings
    39 Ratings
    Company Website
  • Aircall Reviews & Ratings
    1,838 Ratings
    Company Website
  • iPlum Reviews & Ratings
    9,148 Ratings
    Company Website
  • Yeastar P-Series PBX System Reviews & Ratings
    116 Ratings
    Company Website
  • Community Phone Reviews & Ratings
    1,531 Ratings
    Company Website

What is VL Telecom?

We place our clients at the center of all our endeavors, embodying a truly client-centric approach in our organization. Our dedication to ongoing innovation ensures that we deliver solutions that not only boost your current operations but also facilitate your future growth. Whether you're a budding small enterprise or a well-established multinational company, our tailored offerings are designed to meet your specific needs. Updating your Hosted PBX in the Cloud is a breeze; you can make changes from anywhere and see the updates in real-time. Each Virtual Landlines Account comes equipped with our BusinessTalk App, which fosters smooth communication among colleagues, clients, and other contacts. Our platform consolidates a variety of features into a straightforward interface, allowing you to launch training campaigns and execute simulated attacks within minutes. Furthermore, you have the freedom to personalize your templates, landing pages, and simulated attachments, and you can even spoof your own domain to conduct simulations of CEO Fraud attacks, complete with reply tracking to gauge engagement levels. This comprehensive approach not only empowers your organization to effectively defend against potential threats but also enhances overall operational efficiency, reinforcing our commitment to your success. Ultimately, we believe that by equipping you with these advanced tools, we contribute to a safer and more productive business environment.

What is CloudTalk?

Are you in the market for a modern phone system? CloudTalk.io presents an advanced cloud-based phone solution tailored for small and medium enterprises, startups, and online retailers. It is also compatible with both sales and customer service call centers, enhancing their operational efficiency. With over 25 integrations available for popular CRM, helpdesk, and e-commerce platforms such as Shopify, Salesforce, and Pipedrive, you can easily connect your existing tools. Additionally, our dedicated 5-star customer success team is committed to ensuring a smooth transition, whether you’re migrating from another system or establishing a new cloud call center from the ground up. Our rapid growth is evident, as we have formed successful collaborations with more than 1,000 companies globally, including renowned names like DHL, Yves Rocher, and Karcher. Plus, you can try CloudTalk risk-free with a 14-day trial that doesn't require any credit card information, allowing you to explore its features without commitment. Experience the benefits of an innovative communication system today!

Media

Media

Integrations Supported

Microsoft 365

Integrations Supported

Axis LMS
ChatBot
Churn360
Freshdesk
Freshsales
Front
Gong
HubSpot Customer Platform
Intercom
Motileo
Pipedrive
Playvox
Plecto
Salesforce Agentforce Service
Shopify
Stackreaction
Unified.to
Zendesk
Zoho CRM

API Availability

API Availability

Pricing Information

$30.94 per month

Pricing Information

$25.00/month (billed annually)
The pricing is based on the number of agents you have.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

VL Telecom

Date Founded

2014

Company Location

South Africa

Company Website

virtuallandlines.co.za/

Company Facts

Organization Name

CloudTalk

Date Founded

2016

Company Location

United States

Company Website

www.cloudtalk.io

Categories and Features

Business VoIP

Not specified

Call Forwarding

Not specified

Virtual Phone Number

Not specified

Categories and Features

AI Call Center

Not specified

AI Dialers

Not specified

AI Voice Agents

Not specified

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Power Dialer

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Accounting

Not specified

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Queue Management
Reporting/Analytics

Call Forwarding

Not specified

Call Monitoring

Not specified

Call Recording

Archiving
On-Demand Recording

Call Tracking

Call Recording
Call Routing
Caller Identification
IVR / Voice Recognition

Internal Communications

App Integration
Telephony
Voice Chat

IVR

Call Recording
Call Routing
Text to Speech

Power Dialers

Not specified

Predictive Dialer

Not specified

Sales Dialers

Not specified

Telemarketing

Not specified

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Telemarketing Management
VoIP
Voice & Data Integration

Popular Alternatives

Popular Alternatives

PBXware Reviews & Ratings

PBXware

Bicom Systems