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What is VadaXchange?

VadaXchange PBX is a cloud-based phone solution for businesses that can be hosted or run on VMware, featuring a flexible and cost-effective pricing model that charges monthly per license, thus eliminating the necessity for purchasing hardware. Vadacom's cloud PBX excels as it delivers the advantages of a traditional PABX system while seamlessly integrating advanced unified communications capabilities, all without relying on outdated TDM systems or on-premise servers. Users have comprehensive control over the entire phone system, including the management of phone lines and business call flows, as well as access to a full-featured contact center equipped with ACD agents, call queues, in-depth reporting, and options for call recordings and quality assurance. The intuitive Vadacom Buddyâ„¢ interface enables team members to adjust their availability for calls, view which colleagues are free for transfers, and sync their mobile devices, desk phones, and calendars, while also facilitating call recording and other functionalities. Moreover, users can securely connect to the phone system via any web browser or conveniently use the Buddy app on their iPhone or Android devices, ensuring uninterrupted communication wherever they are. This exceptional flexibility significantly enhances the ability of teams to remain connected and organized, ultimately leading to improved productivity and collaboration among employees.

What is DialLink?

DialLink is a comprehensive cloud telephony solution specifically crafted for small to medium-sized enterprises and emerging startups. It merges advanced call management features, AI-enhanced voice assistants, and business messaging into one cohesive platform, which streamlines the management of both incoming and outgoing communications, thereby boosting responsiveness and maintaining a sleek professional image. Beyond the basic functionalities, DialLink's AI capabilities extend to automating routine tasks such as answering calls, directing inquiries, generating summaries of conversations, and offering message response suggestions. This advanced automation helps teams save time, reduce manual workloads, and consistently provide a high level of customer interaction across multiple communication channels. Engineered for the contemporary and flexible workforce, DialLink supports remote, hybrid, and in-office setups while fully accommodating Bring Your Own Device (BYOD) policies. Employees can stay connected and productive using a variety of devices, including smartphones, desktop computers, or standard desk phones, from virtually any location. In addition, its straightforward plug-and-play installation process requires no specialized IT expertise, making it accessible for organizations of all sizes, and ensuring a smooth setup experience. This user-friendly approach empowers businesses to focus on their core operations rather than getting bogged down by technical challenges.

Media

Media

Integrations Supported

Microsoft Teams
Model Context Protocol (MCP)
Salesforce
Zapier

Integrations Supported

Microsoft Teams
Model Context Protocol (MCP)
Salesforce
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$15/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vadacom

Company Location

New Zealand

Company Website

www.vadacom.com/page/vadacom-cloud-hosted-pbx-solution

Company Facts

Organization Name

DialLink

Date Founded

2022

Company Location

United States

Company Website

www.diallink.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

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