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What is ValueText?

ValueText is a dynamic messaging tool tailored specifically for Salesforce users, facilitating seamless communication across multiple channels, including SMS, WhatsApp, and Telegram. Users can easily initiate text conversations from their Salesforce records, encompassing contacts, leads, opportunities, and even custom entities, making engagement straightforward and efficient. The application features a central Chat Console and Converse Inbox to effectively manage customer interactions, ensuring that all communication is consolidated within a single platform. Users have the ability to personalize their messaging experience by incorporating custom labels, leveraging dynamic templates, sharing files and audio messages, scheduling texts, and establishing automated responses, among other functionalities. For those who need to distribute messages to numerous recipients simultaneously, ValueText streamlines this task through List Views, Reports, or Campaigns, making bulk communication hassle-free. Custom messages can be created, or existing templates and bots can be utilized to enhance the efficiency of interactions. If you’re looking to improve productivity and save time, ValueText enables the automated sending of SMS and WhatsApp messages directly within Salesforce using native automation tools, allowing users to quickly confirm appointments, send reminders, offer special deals, and more. This ensures that users remain focused on their core responsibilities while improving their communication workflows. Overall, this holistic messaging solution not only increases operational efficiency but also strengthens customer relationships by providing timely and relevant interactions.

What is HelloSend?

HelloSend is a comprehensive business messaging and communication platform built to unify customer engagement across SMS, MMS, WhatsApp, and voice channels. Designed for businesses that rely on CRM-driven workflows, the platform integrates directly with leading CRM systems to centralize communication and improve operational efficiency. Users can send personalized text messages, manage WhatsApp conversations, launch marketing campaigns, and make voice calls from a single interface. The unified inbox consolidates interactions from multiple communication channels, making it easier for teams to track conversations and respond quickly to customer inquiries. Automation capabilities allow organizations to create workflow-driven communications that are triggered by CRM events, customer actions, or business processes. SMS marketing features help businesses reach customers with highly visible and timely messages, while WhatsApp integration supports rich media content, two-way conversations, and automated responses. Voice calling functionality includes CRM integration, call logging, analytics, and communication tracking to support sales and customer service teams. Campaign management tools, message templates, and subscription management features help organizations scale outreach efforts while maintaining compliance and customer preferences. Real-time reporting and analytics provide actionable insights into engagement, response rates, and communication effectiveness. The platform supports businesses operating across multiple countries and industries, helping them streamline customer interactions and improve conversion opportunities. By combining omnichannel messaging, automation, analytics, and CRM connectivity, HelloSend provides a centralized solution for modern customer communication and engagement.

Media

Media

No images available

Integrations Supported

WhatsApp
Salesforce
Telegram

Integrations Supported

WhatsApp
Pipedrive
Zoho CRM

API Availability

API Availability

Pricing Information

$5 per user per month
Basic: $5 per user per month
Standard: $9 per user per month
Pro: $18 per user per month
Free Trial Offered?

Pricing Information

$75/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

ValueText

Date Founded

2017

Company Location

India

Company Website

valuetext.io

Company Facts

Organization Name

HelloSend

Date Founded

2019

Company Location

United States

Company Website

hellosend.com

Categories and Features

Bulk SMS

Not specified

SMS Marketing

Not specified

WhatsApp Marketing

Not specified

Categories and Features

SMS Marketing

Not specified

WhatsApp Marketing

Not specified

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