Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Intradiem Reviews & Ratings
    90 Ratings
    Company Website
  • Ubeya Reviews & Ratings
    129 Ratings
    Company Website
  • Connecteam Reviews & Ratings
    3,625 Ratings
    Company Website
  • When I Work Reviews & Ratings
    1,570 Ratings
    Company Website
  • Resource Guru Reviews & Ratings
    934 Ratings
    Company Website
  • Journyx Reviews & Ratings
    174 Ratings
    Company Website
  • Velocity Global Reviews & Ratings
    307 Ratings
    Company Website
  • Visual Planning Reviews & Ratings
    54 Ratings
    Company Website
  • APS Payroll Reviews & Ratings
    1,525 Ratings
    Company Website
  • HiBob Reviews & Ratings
    1,836 Ratings
    Company Website

Media

Media

Integrations Supported

8x8 Contact Center
ADP Workforce Now
Amazon API Gateway
Amazon Connect
Aspect
Avaya Experience Platform
CallFinder
Cisco CX Cloud
Cisco Unified Contact Center
Five9
Kaleris
Microsoft Teams
Paylocity
RingCentral RingCX
Salesforce
Webex Contact Center
Zendesk
Zoom Contact Center

Integrations Supported

8x8 Contact Center
ADP Workforce Now
Amazon API Gateway
Amazon Connect
Aspect
Avaya Experience Platform
CallFinder
Cisco CX Cloud
Cisco Unified Contact Center
Five9
Kaleris
Microsoft Teams
Paylocity
RingCentral RingCX
Salesforce
Webex Contact Center
Zendesk
Zoom Contact Center

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pipkins

Date Founded

1983

Company Location

United States

Company Website

www.pipkins.com

Company Facts

Organization Name

Eleveo

Date Founded

1999

Company Location

United States

Company Website

www.eleveo.com

Categories and Features

Employee Scheduling

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

Categories and Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

Popular Alternatives

Popular Alternatives

Qfiniti Reviews & Ratings

Qfiniti

OpenText CEM
Voci Reviews & Ratings

Voci

Medallia
Calibre Reviews & Ratings

Calibre

HigherGround