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What is Veloice?

When you access the portal, your data is presented in an intuitive visual format that simplifies analysis. All information, regardless of its size or age, is systematically organized to create immediate charts, reports, statistics, and assessments. The platform utilizes cutting-edge technology, including SIP Trunks in the backend, along with various systems to ensure a smooth and uninterrupted experience without call drops. Its remarkable scalability provides the necessary flexibility and substantial bandwidth to accommodate any sudden increases in call traffic. Users can benefit from unlimited simultaneous calls without channel restrictions, and each plan comes with an extensive range of features. Our clear pay-as-you-go billing model enables you to tailor your usage and effectively manage expenses. You gain control over your company's telephony experience by having the capability to record every inbound and outbound call for purposes such as compliance, auditing, training, or improving customer interactions. Call recordings can be easily accessed at any time through the dashboard, and you can receive prompt alerts via SMS or email, or view notifications directly within the dashboard itself. Furthermore, this intuitive interface guarantees that you remain informed and agile in addressing your communication requirements without any complications. Ultimately, the platform's design prioritizes user experience and ensures that staying connected is an effortless endeavor.

What is Fonada?

Utilize Fonada's CPaaS offerings to elevate your business communication strategies. Cloud Contact Center Solutions These solutions provide a thorough approach to handling both incoming and outgoing communications. They enhance operational efficiency through features such as call routing, monitoring, and recording capabilities. Customer support is improved by integrating unified communication channels and CRM systems. Automated outbound calling boosts agent productivity while minimizing downtime. The use of advanced dialing algorithms ensures a higher rate of call connectivity. Voice Solutions Voice Broadcasting/OBD enables the rapid and efficient dissemination of pre-recorded messages to a large audience. Virtual Numbers create a professional image and facilitate seamless call management. Number Masking safeguards privacy by concealing actual phone numbers during calls. Offering toll-free numbers improves customer service by making it easier for clients to reach out. IVR Solutions enhance the customer experience by utilizing interactive voice response systems that direct callers to the appropriate department. Additionally, the Click-to-Call Solution encourages customer engagement by enabling them to connect with your business effortlessly with a single click, ensuring a smooth communication pathway.

Media

Media

Integrations Supported

Integrations Supported

FonaDial

API Availability

API Availability

Pricing Information

$12.55 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Veloice

Date Founded

2016

Company Location

India

Company Website

veloice.com

Company Facts

Organization Name

Fonada

Date Founded

2018

Company Location

India

Company Website

www.fonada.com

Categories and Features

Telephony

Not specified

Categories and Features

Call Center

Call Logging
Call Recording
IVR / Voice Recognition
Inbound Call Center
Outbound Call Center
Predictive Dialer

IVR

Call Center
Call Recording
Call Routing
Text to Speech
Voice Customization
Voice Mail

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Toll Free 800 Number

Not specified

Virtual Phone Number

Not specified

Voice Broadcasting

Not specified

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