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What is VenueSumo?

VenueSumo is a versatile cloud-based solution designed specifically for venue management in the leisure, attractions, and family entertainment industries. It simplifies the process of online ticket sales and reservations, enabling visitors to effortlessly book and pay for services such as group events and parties directly from your website, while also incorporating a fully integrated point-of-sale system for in-person transactions. In addition to ticketing functionalities, the platform includes tools for managing memberships and vouchers, along with real-time inventory tracking that refreshes automatically with each transaction, as well as customer relationship management (CRM) tools to facilitate effective communication and relationship management with guests. It also features digital check-ins and waiver capabilities, enhancing operational efficiency significantly. Moreover, VenueSumo includes QR-code ordering options that boost service speed and encourage higher customer spending, support for multiple venues, comprehensive API integrations, incident reporting systems, guest feedback collection mechanisms, and analytical dashboards that help monitor performance metrics. Users are afforded extensive customization options, making it possible to develop branded ticket packages and workflows tailored to their specific venue requirements, thus ensuring that both online and offline experiences resonate with their target audience. This broad array of features positions VenueSumo as an invaluable tool for any venue aiming to advance its management processes and elevate guest satisfaction to new heights. As a result, venues can not only improve operational efficiency but also cultivate stronger relationships with their patrons.

What is RinkWare?

RinkWare helps roller skating rinks, ice rinks, and family entertainment centers manage bookings, customers, payments, waivers, ticketing, parties, and daily operations from a connected platform. Operators can start with one RinkWare solution or build a complete management ecosystem including Online Party Booking, POS, Digital Waivers, Online Tickets, Websites, CRM and marketing, Loyalty, Reporting, Customer Portals, Employee tools, Rentals, and Multi-Location Management. RinkWare is designed to help venues increase online sales, simplify operations, reduce disconnected software, create upsell opportunities, and encourage repeat visits. Its modular approach gives operators the flexibility to choose the tools that fit their business instead of being forced into an all-or-nothing software package. RinkWare is built from real-world roller skating industry experience and has served the industry since 2006.

Media

Media

Integrations Supported

Stripe
Afterpay
BridgePay
Campaign Monitor
Factor4
HubSpot CRM
Klaviyo
Patch Retention
PayU
Rezdy
SMSGlobal
Swagger
Trip.com
Tyro EFTPOS
Windcave
Xero
Zonka Feedback
me&u

Integrations Supported

Stripe

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$0 per month
RinkWare offers flexible, a la carte pricing so venues can use only the solutions they need. Online Party Booking is available with a $0 monthly software fee and a $4.95 service fee per completed booking. Additional RinkWare modules and platform plans are available based on the venue's needs. Qualifying promotional customers may also unlock Online Waivers and Online Tickets with no monthly software fee. No long-term contracts. Contact RinkWare for current pricing and promotional qualification details.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

VenueSumo

Company Location

Australia

Company Website

venuesumo.com

Company Facts

Organization Name

RinkWare

Date Founded

2006

Company Location

United States

Company Website

rinkware.com

Categories and Features

Venue Management

Not specified

Categories and Features

Venue Management

Customer Management
Event Management
Food & Beverage Management
Multi-Facility
Reservations Management
Resource Booking
Sales Management
Staff Management

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