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Ratings and Reviews 23 Ratings

What is Verb CRM?

Presenting a robust array of sales solutions customized for your business, featuring award-winning interactive video technology, Verb Technology Company, Inc. is rapidly becoming a leader in the field of interactive video webinars, CRM, and sales and marketing tools designed for enterprises. With offices in California and Utah, this forward-thinking company provides cutting-edge CRM lead generation and video marketing software to sales-focused organizations in more than 60 countries and in 20 languages. The unique and patent-pending technology platform created by the Company delivers real-time, measurable results, with clients experiencing exceptional increases of over 600% in their conversion rates. Their cloud-based software-as-a-service (SaaS) solutions are accessible on all mobile and desktop devices, offered through subscription plans tailored for both individual users and large enterprises. Moreover, the Company's technology integrates smoothly with popular ERP, CRM, and marketing platforms, amplifying its adaptability and efficiency in a variety of business settings. By utilizing VERB's innovative solutions, organizations are not only enhancing their sales capabilities but also positioning themselves for greater success in the competitive landscape of modern commerce. This strategic advantage allows companies to respond more dynamically to market demands and customer needs.

What is Enterprise Bot?

Our advanced AI functions as an unparalleled agent, expertly equipped to address inquiries and assist customers throughout their entire experience, available around the clock. This solution is not only economical and efficient but also brings immediate domain knowledge and seamless integration capabilities. The conversational AI from Enterprise Bot excels in comprehending and replying to user inquiries across various languages. With its extensive domain expertise, it achieves remarkable accuracy and accelerates time-to-market significantly. We provide automation solutions that seamlessly connect with essential systems, catering to sectors such as commercial or retail banking, asset management, and wealth management. Customers can easily monitor trade statuses, settle credit card bills, extend offers, and much more. By simplifying responses to intricate questions regarding insurance products, we enable enhanced sales and cross-selling opportunities. Our intelligent flows facilitate the quick reporting of claims, streamlining the claims process for users. Additionally, our AI interface empowers customers to inquire about ticketing, reserve tickets, check train schedules, and share their feedback in a user-friendly manner. This comprehensive support ensures that every aspect of the customer journey is smooth and efficient.

Media

Media

Integrations Supported

Salesforce
Adobe Marketo Engage
Azure Marketplace
Freshdesk
Genesys Cloud CX
Microsoft 365
NetSuite
Odoo
Shopify
TOPdesk
Zendesk

Integrations Supported

Salesforce
Adobe Marketo Engage
Azure Marketplace
Freshdesk
Genesys Cloud CX
Microsoft 365
NetSuite
Odoo
Shopify
TOPdesk
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Verb Technology Company

Date Founded

2012

Company Location

United States

Company Website

www.verb.tech/

Company Facts

Organization Name

Enterprise Bot

Date Founded

2017

Company Location

Switzerland

Company Website

enterprisebot.ai/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Field Sales

Activity Tracking
CRM
Channel Management
Collaboration Tools
Controlled Access
Dashboard Management
Expense Management
Fast Estimates
Inventory Management
Invoices
Lead / Opportunity Management
Online Payments
Order Management
Quoting
Reporting / Analytics
Route Optimization
Territory Management
Time Tracker
Visit Scheduling
Workflow Management

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

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