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What is Verizon VoIP Business Digital Voice?

Explore a reliable and feature-rich VoIP phone system designed with user-friendliness and effective management in mind. This platform includes mobile and desktop applications that support remote work, complemented by over 45 powerful features aimed at boosting your business's efficiency. VoIP Business Digital Voice functions as a professional communication tool that utilizes a secure cloud-based VoIP network, streamlining your call handling through desk phones and mobile apps for smooth business operations. It is particularly beneficial for organizations where customer accessibility is vital, as well as those needing to route calls efficiently to the right staff members and promptly respond to customer inquiries or urgent requests. With an extensive array of more than 45 advanced calling features, such as automatic call forwarding, voicemail to email, and easy call transfers across devices, your communication processes will be significantly improved. Furthermore, the cloud-based VoIP system guarantees that your business remains accessible during power outages by redirecting calls to a predetermined alternate number, ensuring you stay connected at all times. This all-encompassing solution not only improves communication but also strengthens your business continuity strategies, making it a critical asset for any organization. Ultimately, investing in this VoIP system means prioritizing seamless interactions and operational resilience in a fast-paced business environment.

What is Allworx Verge?

Integrating a Verge IP phone with the Allworx Reach™ app on your mobile devices creates a seamless communication experience, whether you're in the office or on the go. This configuration guarantees uninterrupted connectivity. The real-time synchronization of your contacts across mobile devices, Outlook via Interact Professional, and the Verge IP phone significantly enhances your communication capabilities. With Reach, you can easily transfer active calls between your mobile device and the Verge IP phone, promoting a smooth conversational flow. Moreover, you have the convenience of controlling your Verge IP phone from your mobile device, placing essential functionalities right at your fingertips. Our vision for a business phone system is one that adjusts to your individual needs; thus, the Programmable Function Buttons allow you to customize your phone’s features. You can create speed dials for your key personal contacts or colleagues within the corporate directory. Additionally, for colleagues who are part of the Allworx system, you will gain insight into their current presence status and call activities, such as whether they are engaged in a call, available, or on do not disturb mode. This capability is particularly advantageous for call center agents, as it enables them to efficiently manage incoming calls directed to their assigned ACD queues, ensuring they never miss a chance to assist a customer. With such features in place, businesses can foster a more collaborative and responsive environment.

Media

Media

Integrations Supported

Verizon Network Detection and Response

Integrations Supported

Coeo
DIDforSale
Highrise
Microsoft 365
Microsoft Outlook
Oreka TR
SIP.US
Salesforce
Skype
Zendesk

API Availability

API Availability

Pricing Information

$35 per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Verizon

Date Founded

1983

Company Location

United States

Company Website

www.verizon.com/business/

Company Facts

Organization Name

Allworx

Date Founded

1998

Company Location

United States

Company Website

www.allworx.com/ip-phones

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition

Business VoIP

Call Recording
Encryption
IVR / Voice Recognition
Unified Communications
Voice Quality Enhancement

Call Forwarding

Not specified

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Virtual Extensions
Web Conferencing

Categories and Features

Business Phone Systems

Call Monitoring
Call Routing
Web Conferencing

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