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What is Viabl?

Originally branded as Able Glaze, Able Group was founded in 1993 to offer emergency maintenance services across London and Essex. By 1998, we had broadened our reach to serve clients nationwide, and two years later, we transitioned to a larger facility in Leigh-on-Sea. Over the years, Able Group has diversified to include seven specialized trades: plumbing, heating, drainage, electrical work, lock services, glazing, and pest control. What started as a small venture has transformed into a comprehensive property maintenance provider, now capable of servicing over 90% of postcodes in the UK. Operating under the name Viabl Ltd, our company boasts a workforce of over 800 skilled engineers, with our service vans consistently navigating UK streets to ensure timely assistance for our customers. This ongoing dedication to growth and quality service has solidified our position as a prominent player in the property maintenance industry. As we continue to innovate and adapt, our focus remains on delivering exceptional service to every client we serve.

What is Call Welcome?

Call Welcome is an innovative cloud-based phone receptionist powered by AI, tailored for home service trades across Canada. It functions by managing calls that are redirected from a business's current phone line. The AI receptionist notifies callers of its capabilities and that their conversation will be transcribed, while also addressing frequently asked questions regarding business hours, service areas, and the range of services offered. In addition to this, it gathers important details from the caller, such as their name, callback number, address, specifics of the job, urgency, and preferred callback times. Messages, along with the transcripts, are promptly sent as text notifications to the business and are also saved in an online inbox for convenient access. Businesses can customize settings to define emergency criteria that reroute urgent calls to the owner's personal number, opt to have the service available outside of standard hours, and even decline unsolicited sales calls. This service proves beneficial across various industries, including plumbing, electrical services, HVAC, roofing, garage door repairs, painting, tiling, paving, landscaping, pool upkeep, and home cleaning. Subscription plans include monthly limits on call minutes, with choices for additional minute charges or voicemail options after the limit is reached. The adaptability of Call Welcome not only improves customer engagement but also significantly simplifies business management processes. By utilizing this service, companies can enhance their operational efficiency and provide a more professional touch to their customer interactions.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$250 per month
Free Trial Offered?

Pricing Information

$99 CAD per month
Starter is $99 CAD/month plus applicable tax for 400 minutes. Extra minutes cost $0.25 CAD each plus tax, or calls can go to voicemail when the allowance is used. A 14-day free trial is available.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Viabl

Date Founded

2015

Company Location

United States

Company Website

www.viabl.com

Company Facts

Organization Name

Call Welcome

Date Founded

2026

Company Location

Canada

Company Website

callwelcome.ca

Categories and Features

Contact Management

Contact Database
Contact History
Interaction Tracking
Sales Pipeline Management
Segmentation

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management

Categories and Features

AI Receptionists

Not specified

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