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What is Viavitna?

Viavitna functions as an AI assistant and website chatbot that provides answers by leveraging approved resources from various webpage content, policies, FAQs, and documentation. It adeptly collects source material, supplies responses with proper citations, and has the option to withhold answers or present pertinent excerpts when the content does not correspond with the user's question. Teams can upload their content in formats such as Markdown, HTML, or plain text, which enables them to assess, test a draft set, and ultimately publish a chat widget using a straightforward script tag. The offering includes a direct answer API along with a read-only MCP endpoint tailored for server-side clients. Users can choose between a managed hosted service or a self-hosted deployment on their own hardware, guaranteeing that both models and content operate within the chosen environment. Common use cases for Viavitna include customer support, inquiries about policies and products, distributing regulated public information, and facilitating access to internal knowledge bases. The pricing model for hosted services is structured as a flat monthly fee rather than being usage-based, and an owned licensing option is also accessible for those desiring an alternative arrangement. By providing these versatile deployment choices, Viavitna effectively addresses a wide range of organizational needs and preferences, ensuring adaptability in various business contexts. Furthermore, the platform enhances user engagement by streamlining access to vital information.

What is Chatterence?

Chatterence is a European-based AI platform that equips businesses with a multilingual web assistant, ensuring that all customer interactions occur within the EU's jurisdiction. Capable of engaging visitors in more than 30 languages, it utilizes the operator's own content to eliminate the risk of misinformation and can effortlessly hand off conversations to human agents via email or WhatsApp when required. Moreover, the platform incorporates a business intelligence feature that unifies advertising, analytics, and conversational data into a user-friendly dashboard, allowing for queries in plain language. Hosted on EU infrastructure, each client benefits from a tailored deployment that guarantees adherence to GDPR and the EU AI Act from the beginning, without employing tracking cookies. Developed by AC Agency in Las Palmas de Gran Canaria, Spain, Chatterence is dedicated to improving customer interactions while emphasizing the importance of data privacy and security. Furthermore, its commitment to ethical AI deployment positions it as a leader in responsible customer engagement solutions within the industry.

Media

No images available

Media

No images available

Integrations Supported

Model Context Protocol (MCP)

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$149/month
Hosted plan: $149 per month, flat and not metered by question. Owned license: $12,000 one-time, plus $2,400 per year for updates and support or $6,000 per year for the all-in option. Multi-site annual plans are scoped at $25,000–$75,000.

Pricing Information

Pricing not provided

Supported Platforms

SaaS
On-Prem
Linux

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

ASL LLC

Date Founded

2017

Company Location

United States

Company Website

viavitna.com

Company Facts

Organization Name

AC Agency

Date Founded

1997

Company Location

Spain

Company Website

www.chatterence.ai

Categories and Features

AI Chatbots

Not specified

Categories and Features

AI Chatbots

Not specified

Chatbot

Not specified

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