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Ratings and Reviews 0 Ratings
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What is Visitor Experience Management?
Trusted by companies that emphasize superior Customer Experience, our cloud-based SaaS offering is designed to be secure, scalable, and customizable to fit diverse organizational needs. Featuring advanced technologies such as Face Recognition and AI-powered tools, along with QR Code capabilities, Tereo Solutions presents applications that are remarkably easy to implement and use. Specifically designed for individuals at all levels within an organization, we deliver Intelligent Cloud Solutions that not only improve but also simplify and safeguard business operations. Our dedication to innovation guarantees that organizations can effectively achieve their objectives while creating an accessible and user-friendly atmosphere for all stakeholders. This holistic approach not only enhances productivity but also fosters a culture of continuous improvement.
What is Qmatic Experience Cloud?
The Qmatic Experience Cloud enhances both real and perceived wait times, leading to greater customer satisfaction while simultaneously boosting employee productivity and efficiency. This cloud-based software for Customer Journey Management and Queue Management streamlines the entire visitor experience, from appointment booking and check-in to service delivery and feedback collection, fundamentally transforming customer interactions for the better.
As a versatile and user-friendly platform, Qmatic Experience Cloud seamlessly integrates various functionalities to delight customers, empower staff, and optimize operations, all while allowing for real-time adjustments. It is crafted to enhance service delivery for customers, provide employees the necessary resources and time to excel in their roles, and equip management with essential tools to maintain oversight and control over operations. This comprehensive approach ensures that every aspect of the customer journey is catered to, resulting in a more satisfying experience overall.
Integrations Supported
Calabrio Workforce Management
Cisco Webex
EpicCare EMR
Microsoft Dynamics 365
Microsoft Exchange
Microsoft Outlook
Microsoft Teams
Nexsign
Oracle Siebel CRM
Scala Digital Signage
Integrations Supported
Calabrio Workforce Management
Cisco Webex
EpicCare EMR
Microsoft Dynamics 365
Microsoft Exchange
Microsoft Outlook
Microsoft Teams
Nexsign
Oracle Siebel CRM
Scala Digital Signage
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Tereotech
Company Website
tereotech.com
Company Facts
Organization Name
Qmatic
Date Founded
1981
Company Location
Offices in US, NL, FR, DE, ES, UAE. HQ in Sweden.
Company Website
www.qmatic.com
Categories and Features
Visitor Management
Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List
Categories and Features
Appointment Scheduling
Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Event Check In
Attendee Segmentation
Badge Printing
Data Import / Export
Data Synchronization
Guest List Management
Guest List Search
Lead Capture
Multi-Event
QR Codes
Reporting/Analytics
Ticketing
Patient Management
Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking
Patient Scheduling
Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
Registration
Activity Registration
Attendance Management
Badge Management
Calendar Management
Class Registration
Contact Management
Event Registration
Form Builder
Group Registration
Marketing Management
Online Registration
Onsite Registration
Payment Processing
Refund Automation
Self Check-In
Surveys & Feedback
Visitor Management
Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List
Waitlist
Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking