Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Goalscape Reviews & Ratings
    26 Ratings
    Company Website
  • Quick Consols Reviews & Ratings
    49 Ratings
    Company Website
  • Borealis Reviews & Ratings
    11 Ratings
    Company Website
  • Banker's Dashboard Reviews & Ratings
    6 Ratings
    Company Website
  • KPI Fire Reviews & Ratings
    27 Ratings
    Company Website
  • Squaretalk Reviews & Ratings
    232 Ratings
    Company Website
  • CrankWheel Reviews & Ratings
    157 Ratings
    Company Website
  • Popl Reviews & Ratings
    6,584 Ratings
    Company Website
  • Triple Whale Reviews & Ratings
    482 Ratings
    Company Website
  • anny Reviews & Ratings
    82 Ratings
    Company Website

What is VisualCue?

VisualCue’s cutting-edge design enables you to assess the performance metrics of every agent in your organization according to the key performance indicators you set. Our proprietary visual technology allows for immediate identification of team members who may need assistance at a mere glance. You can swiftly pinpoint the individuals requiring support and understand the specific training areas they need to improve upon. Designed specifically for Contact Centers, VisualCue consolidates all reports into a single, intuitive visualization that is regularly updated, equipping your contact center managers to function more effectively while providing agents with clear pathways to success. The tiles organize your data in a way that emphasizes the most critical information, helping your team to determine which clients or accounts require urgent attention. Utilizing VisualCue, you can discover which agents are primed for upsell opportunities, identify those showing signs of potential attrition, and recognize individuals who need follow-up interactions. By proactively meeting customer needs, your team can capitalize on more opportunities within the Salesforce platform, leading to an increase in overall productivity. This streamlined methodology not only aids individual agents but also fosters a more collaborative and agile team environment, ultimately driving better results for the organization as a whole. Additionally, the enhanced clarity and focus provided by VisualCue contribute to a more strategic approach in handling customer interactions.

What is SimpleStrata?

Enhancing productivity is a crucial priority for numerous organizations, as it plays a significant role in their long-term viability and growth. The effectiveness of employees stands out as a primary factor that greatly impacts overall productivity levels. Therefore, establishing an efficient performance management system is essential to boost employee output in alignment with the organization's goals and strategies. However, despite its apparent simplicity, many organizations struggle to achieve the intended results from their performance management initiatives due to various challenges. To address this concern, we have developed a versatile and intuitive tool that aids both organizations and individuals in efficiently tracking and managing performance. By utilizing a strategy that distinguishes between results and efforts, and integrating both components, users can quickly access their performance metrics, monitor their advancement, adjust their strategies, and implement necessary adjustments, which ultimately leads to improved productivity and effectiveness. This novel approach not only streamlines the management process but also cultivates an environment of ongoing enhancement within the organization, encouraging employees to strive for excellence constantly. In this way, organizations can ensure they remain competitive and responsive to changing demands in their industry.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VisualCue

Company Location

United States

Company Website

visualcue.com

Company Facts

Organization Name

Exceeders

Date Founded

2001

Company Location

United Arab Emirates

Company Website

www.exceeders.com

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Business Performance Management

Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning

Categories and Features

Business Performance Management

Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning

Popular Alternatives

Popular Alternatives

E3 Platform Reviews & Ratings

E3 Platform

Dialog Sistemi
Goalscape Reviews & Ratings

Goalscape

Goalscape Software