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What is Vital Interaction?

Vital Interaction is a healthcare technology firm that merges healthcare data with advanced business intelligence and automated workflows to enhance the profitability of healthcare practices, streamline the operations of doctors and their teams, and foster enduring trust and relationships between providers and patients. Their innovative 3-layer messaging system facilitates the automation of appointment reminders through email, text, and voice messages, significantly minimizing the likelihood of missed appointments. When a patient needs to cancel, a straightforward 2-step cancellation request is triggered, which not only reduces the chances of last-minute cancellations and human mistakes but also sheds light on the reasons behind patient cancellations. Maintaining a consistently full appointment schedule is crucial as it benefits both patients and the practice alike. Additionally, the practice team often faces an overwhelming number of manual, time-consuming tasks that hinder their efficiency and effectiveness. By alleviating these burdens, Vital Interaction empowers healthcare teams to focus more on patient care rather than administrative duties.

What is Hg Mercury CRM?

Revolutionize your healthcare marketing approach with a cutting-edge CRM that guarantees your outreach is both meaningful and relevant. Design captivating campaigns that effectively engage the right audience exactly when they are most inclined to respond. Discover invaluable insights that can aid in developing successful strategies to boost engagement, build trust, and encourage healthy behaviors. Gain a clear understanding of the competitive environment and strategically position yourself in the market. Leverage the vast repository of American consumer healthcare data to obtain detailed, real-time intelligence, enabling you to direct your efforts efficiently by service line and make well-informed choices regarding your marketing expenditures. By accurately identifying consumers who may be at risk for health problems and predicting your patients' future healthcare needs, you can create powerful, data-driven strategies that facilitate timely interventions and preventive care measures. Furthermore, streamline your resources by focusing on those most likely to benefit from your offerings, leading to considerable savings in both time and costs. This strategic approach not only maximizes the impact of your marketing initiatives but also contributes to improved health outcomes for your audience, ultimately creating a cycle of better service delivery and patient satisfaction. Emphasizing a proactive marketing strategy fosters a healthier community overall.

Media

Media

Integrations Supported

Accurint Crime Analysis
AmplifAI
Bridger Insight XG
Connect the Doc
InMoment
Lexis Advance Quicklaw
Lexis Omni
Lexis PSL
Nexis Data+
Nexis Diligence
Nexis Dossier
Nexis Social Analytics
ProvenExpert.com
Repuso
VerifyRX
Visualfiles

Integrations Supported

Accurint Crime Analysis
AmplifAI
Bridger Insight XG
Connect the Doc
InMoment
Lexis Advance Quicklaw
Lexis Omni
Lexis PSL
Nexis Data+
Nexis Diligence
Nexis Dossier
Nexis Social Analytics
ProvenExpert.com
Repuso
VerifyRX
Visualfiles

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vital Interaction

Date Founded

2009

Company Location

United States

Company Website

www.vitalinteraction.com

Company Facts

Organization Name

Mercury Healthcare

Date Founded

1995

Company Location

United States

Company Website

partners.healthgrades.com/healthcare-crm/

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Categories and Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

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