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support

Ratings and Reviews 1 Rating

Total
ease
features
design
support

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What is Vitel Global?

Businesses recognize the importance of having a dependable phone line to maintain effective communication with both customers and clients. Our state-of-the-art cloud-based telephone system not only delivers outstanding sound clarity but also includes call recording capabilities, conference call options, and a variety of other premium features. Supported by our knowledgeable engineers, you can anticipate thorough technical assistance, a smooth installation process, and quick resolutions to any inquiries or problems you may encounter. Choosing our cloud telecommunications solution allows you to drastically reduce initial capital expenditures, remove ongoing management expenses, and access a multitude of other advantages. Additionally, for those who are frequently on the move and prefer not to carry their office phone, you can conveniently redirect all incoming calls to your mobile device while away from your desk. This adaptability guarantees that you remain reachable regardless of your location, enhancing your overall communication experience. Ultimately, embracing this modern technology empowers businesses to operate more efficiently and responsively in today’s fast-paced environment.

What is Quo?

Quo is redefining business phone systems by unifying calls, texts, and contacts into one AI-powered communications hub. Designed to streamline customer interactions, it offers Sona, an always-available AI receptionist that ensures no call goes unanswered. Sona can intelligently respond to inquiries, capture caller details, and transfer conversations, giving businesses peace of mind that every customer feels valued. The platform also organizes complete conversation histories across channels, making it easy for teams to stay aligned and provide consistent support. Lightweight CRM tools let businesses manage contacts with custom fields and notes, giving teams immediate access to critical context. Quo AI elevates workflows with automated call transcripts, smart tagging, summaries, and next-step recommendations to improve response times and productivity. Collaboration is enhanced with features like shared numbers, warm transfers, group calling, and private threads for internal discussions. Managers gain oversight through advanced analytics, call filtering, and activity tracking, ensuring performance accountability across teams. The system integrates with existing business tools and APIs, offering flexibility, automation, and scalability for growing companies. Rated #1 in customer satisfaction on G2 and trusted by thousands of businesses worldwide, Quo delivers the modern phone solution that balances reliability, intelligence, and teamwork.

Media

Media

Integrations Supported

Axis LMS
Chatlease
Google Contacts
HubSpot CRM
HubSpot Customer Platform
SalesMachines.ai
Slack
Speak
Stackreaction
Trellus
Vultus Recruit
Zapier

Integrations Supported

Axis LMS
Chatlease
Google Contacts
HubSpot CRM
HubSpot Customer Platform
SalesMachines.ai
Slack
Speak
Stackreaction
Trellus
Vultus Recruit
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$24.99/month/user
Free Trial Offered?
Free Version

Pricing Information

$19 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vitel Global

Date Founded

2009

Company Location

United States

Company Website

www.vitelglobal.com

Company Facts

Organization Name

Quo

Date Founded

2018

Company Location

United States

Company Website

www.quo.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

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