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What is VoIPco Telecom?

VoIPco provides an extensive range of services and an impressive array of features aimed at enhancing your company's telecommunications experience. By utilizing VoIPco, businesses can modernize their phone systems and potentially see a return on investment within 6 to 12 months. You can utilize your telecom services across various devices connected to your IT network, such as desktop phones, mobile devices, and computers. The Unified Communications (UC) system integrates voice, video, chat, and contact center/IVR applications smoothly, leading to significant improvements in communication and overall productivity. Our robust software and services empower you to manage your account effectively while seamlessly integrating our premium cloud communication solutions, ensuring that your business operates efficiently and remains competitive in today's fast-paced environment.

What is Acefone?

Acefone, founded in 2010, is a product-led communications company focused on making business communication simpler, smarter, and more customer-centric. We serve businesses of all sizes, from small businesses to large enterprises, with solutions designed to improve every stage of the customer journey. Our cloud-based omnichannel Customer Experience (CX) platform, AceX, brings together a comprehensive suite of communication and AI-powered products: Interactions Hub: A unified platform for managing cross-channel customer engagement from a single interface. Contact Center Studio: An advanced contact centre solution with powerful dialers that improve conversations and agent productivity. API Connect: Communication APIs that enable voice and messaging capabilities across web and mobile applications. Campaigns: A scalable mass-outreach solution for connecting with large audiences efficiently. AI Voice Agents: AI-powered voice agents that automate natural, human-like inbound and outbound conversations while improving availability and operational efficiency. Voice Streaming: Real-time audio streaming that connects live calls with AI models, voice bots, and business applications for intelligent, responsive interactions. Xtract: AI-powered conversation intelligence that converts customer interactions into actionable insights through transcription, summaries, sentiment analysis, and performance analytics. Headquartered in Gurgaon, Acefone is trusted by more than 5,000 businesses worldwide and supported by over 200 professionals across Gurgaon, Mumbai, and Bangalore. Our industry-leading integrations enable seamless communication across business ecosystems, while our ISO 27001 certification reflects our commitment to information security. A 99.5% uptime guarantee further ensures reliable, uninterrupted communication. With more than 300 features across Voice, WhatsApp, SMS, and other channels, Acefone combines ease of use with actionable insights.

Media

Media

Integrations Supported

Salesforce
Bitrix24
Bullhorn
ConnectWise Automate
Freshdesk
Freshsales
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Microsoft Dynamics 365
Microsoft Teams
Pipedrive
Sugar Connect
Zapier
Zendesk
Zoho CRM

Integrations Supported

Salesforce
Bitrix24
Bullhorn
ConnectWise Automate
Freshdesk
Freshsales
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Microsoft Dynamics 365
Microsoft Teams
Pipedrive
Sugar Connect
Zapier
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$12.99 per month
Custom Pricing Available For Every Client
Free Version
Free Trial Offered?

Pricing Information

₹1,599 per user per month
Unlimited calling plans starting at just ₹1,599 per user per month.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VoIPco Telecom

Date Founded

2007

Company Location

United States

Company Website

www.voipco.com

Company Facts

Organization Name

Acefone

Date Founded

2010

Company Location

Gurugram, Haryana, India

Company Website

www.acefone.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

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