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Dialpad SupportMost contact centers are stitched together from tools that don't talk to each other — a phone system here, a chatbot there, a support queue that loses context the moment it changes hands. Dialpad Contact Center replaces that patchwork with one AI-native platform where voice, digital, and human agents work from the same intelligence. The difference is agentic action. Rather than summarizing a call after the fact, Dialpad's AI agents reason through the issue in real time and carry it to resolution on their own — no handoff required unless one actually adds value. Voice and data stop living in separate silos, so every channel feeds the same connected picture of the customer. That connected picture gets smarter with use. Dialpad is already past 775 million AI recaps, and every conversation adds to a base of intelligence that keeps improving resolution speed, agent output, and customer satisfaction over time. It's all run through Dialpad's Guardian layer, which keeps AI behavior secure, auditable, and within the boundaries enterprises expect. The result: up to 80% of tickets resolved without a person touching them, and a support team that spends its time on the cases that actually need human judgment — intelligence doing the routine work, people handling what matters. Skeptical an AI contact center can deliver on that? Dialpad's Proving Ground lets you pilot and measure real ROI before you commit, rather than adopting on promises alone.
What is Vocally?
Vocally functions as an AI voice receptionist tailored for small to medium-sized service businesses. This cutting-edge tool operates around the clock, managing incoming calls in several languages, including Italian, English, and Spanish, while also facilitating bookings, providing responses from a customized knowledge base, and effectively directing or escalating calls as needed. Furthermore, it enhances customer interaction through follow-ups via SMS, email, and WhatsApp, thereby boosting engagement. The addition of a user-friendly voice widget on websites enables visitors to connect with the same AI assistant, creating a consistent experience. Each business benefits from its own dedicated tenant, which includes personalized prompt tuning, detailed call logs, transcripts, and extensive usage analytics. Developed by Mandally Technologies S.R.L.S. in Italy, this service is designed to meet the specific demands of various industries. With its wide array of features, Vocally not only optimizes communication but also significantly improves operational efficiency for its clients. Ultimately, Vocally sets a new standard for customer service automation in the industry.
What is ComputoLab?
ComputoLab is a specialized desktop application designed for calculating construction expenses and overseeing public-works accounting in Italy. This software features open-data price books from multiple regions and autonomous provinces across Italy, facilitating easy searches within the platform, and it produces essential accounting documents required by Italian public-works laws (D.Lgs. 36/2023), including the bill of quantities, measurement books, account registers, progress reports with retentions, payment certificates, and final accounts. All documents are generated in PDF/A format to meet standards for long-term preservation. It functions entirely offline, storing projects locally in a standard SQLite database, with the option to export data as documented JSON, available in both the free version and post-license expiration. Estimates can seamlessly integrate with other Italian estimating systems through the XPWE interchange format, which promotes wider interoperability. The software's interface, as well as its documents and pricing information, is presented solely in Italian, thus addressing the specific requirements of the local market. Moreover, the comprehensive capabilities of ComputoLab make it an indispensable resource for professionals in the construction industry throughout Italy, enhancing productivity and compliance.
Media
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Media
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Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Pricing Information
199 EUR/year/user
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Mandally Technologies S.R.L.S.
Company Location
Italy
Company Website
vocally.me
Company Facts
Organization Name
Fausto Maria Demetrio s.p.
Date Founded
2021
Company Location
Slovenia
Company Website
computolab.it
Categories and Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Categories and Features
Construction Estimating
Accounting Integration
Audit Trail
Bid Management
Billing & Invoicing
Building Product Database
Calculators
Change Orders
Contract Management
Cost Database
Customer Management
Customizable Templates
Electrical Estimating
HVAC Estimating
Historical Database
Job Costing
Plumbing Estimating
Price Data / Price Books
Project Management
Quote Management
Reporting/Analytics
Scheduling
Subcontractor Management
Takeoff
What-if Analysis