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What is Vocally?

Vocally functions as an AI voice receptionist tailored for small to medium-sized service businesses. This cutting-edge tool operates around the clock, managing incoming calls in several languages, including Italian, English, and Spanish, while also facilitating bookings, providing responses from a customized knowledge base, and effectively directing or escalating calls as needed. Furthermore, it enhances customer interaction through follow-ups via SMS, email, and WhatsApp, thereby boosting engagement. The addition of a user-friendly voice widget on websites enables visitors to connect with the same AI assistant, creating a consistent experience. Each business benefits from its own dedicated tenant, which includes personalized prompt tuning, detailed call logs, transcripts, and extensive usage analytics. Developed by Mandally Technologies S.R.L.S. in Italy, this service is designed to meet the specific demands of various industries. With its wide array of features, Vocally not only optimizes communication but also significantly improves operational efficiency for its clients. Ultimately, Vocally sets a new standard for customer service automation in the industry.

What is Kalyvox?

Kalyvox is an AI-powered phone receptionist designed specifically for small to medium-sized businesses, providing 24/7 support for managing incoming calls in a natural and engaging way. It accurately identifies the intent of the caller, collects important contact details, and creates a call ticket that includes a summary as well as a transcript of the conversation. Companies have the ability to tailor numerous features, including call scenarios, operating hours, greetings, escalation processes, and the voice and tone of the virtual assistant according to their brand identity. In urgent situations, Kalyvox can escalate calls to a human representative and dispatch notifications via email, SMS, Slack, or webhook, ensuring prompt assistance. The platform supports multiple languages and includes an intuitive dashboard for tracking calls, managing tickets, overseeing users, and adjusting settings. Furthermore, it integrates seamlessly with Google Calendar and various webhooks, facilitating easy connections with CRM systems and automation tools. This comprehensive solution not only improves customer interactions but also significantly optimizes business workflows and efficiency. By leveraging Kalyvox, organizations can enhance their communication strategies while maintaining a professional image.

Media

No images available

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$99
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mandally Technologies S.R.L.S.

Company Location

Italy

Company Website

vocally.me

Company Facts

Organization Name

Kalyvox

Date Founded

2025

Company Location

France

Company Website

kalyvox.ai/en/

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Categories and Features

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