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What is VoiceOI?

VoiceOI is a versatile online platform specifically designed for creating and managing outbound voice bots that cater to a variety of industries, including call centers, BPOs, lead generation teams, and other outbound operations. Users have the ability to develop voice bots with recorded messages that feature branching scripts or opt for conversational AI agents through a user-friendly visual builder, enabling them to model call flows for testing and run campaigns via systems like VICIdial or a SIP carrier. These bots are adept at qualifying leads, distinguishing between real responses and answering machines, handling verbal do-not-call requests, and efficiently transferring qualified calls to human agents. Additionally, the platform supports bulk provisioning and outcome write-back within VICIdial, provides tools for managing campaigns, keeps detailed records and transcripts of calls, offers optional AI-voice disclosures, and allows for Google Sheets exports for eligible users. Its pricing structure is based on prepaid fees for each active bot, while users also incur separate charges from carriers. Tailored for outbound calling, the capabilities of the bots, telephony functions, and workflows vary according to the chosen plan, enabling users to customize their experience to suit their unique requirements. In essence, VoiceOI stands out as a pioneering platform that significantly boosts efficiency in outbound communication strategies, making it an essential tool for businesses looking to optimize their outreach efforts.

What is Dialogist?

Dialogist serves as a cloud-based AI voice agent solution designed specifically for businesses that manage both incoming and outgoing calls. Teams have the flexibility to tailor these agents to perform a range of tasks, including responding to inquiries, setting appointments, verifying orders, resolving customer issues, sending payment reminders, contacting job applicants, following up on leads, and collecting feedback through surveys. The system seamlessly integrates with existing phone lines through SIP and can utilize documents and websites as knowledge bases, while also possessing the ability to access or amend records in real time during conversations using platforms like Salesforce, Creatio, and Zendesk, along with various HTTP tools. Furthermore, calls can be transferred to a human agent according to specified criteria, and detailed summaries, transcripts, and recordings are maintained in a call journal for future reference. With support for voice interactions in 48 languages, the platform also includes a browser-based testing feature that allows users to evaluate the setup before initiating live calls. Businesses can select between Standard and Pro plans, which come with a set monthly fee for each agent, while telephony services incur additional charges; an Enterprise version is available for organizations that prefer on-premises deployment. With its comprehensive features and intuitive design, Dialogist distinguishes itself as a forward-thinking solution that significantly enhances customer communication efficiency. This innovative approach not only streamlines processes but also fosters better engagement with customers.

Media

No images available

Media

No images available

Integrations Supported

Asterisk
Google Sheets
Telnyx
Twilio
VICIdial

Integrations Supported

Creatio
Salesforce
Zendesk

API Availability

API Availability

Has API

Pricing Information

$30/month/bot
Prepaid monthly per concurrent bot; list prices range from $25 to $155 per bot, depending on bot type and connection. Volume discounts may apply. Carrier call minutes are billed separately.
Free Trial Offered?

Pricing Information

$50/agent/month
Standard is $50 per agent/month, excluding VAT. Pro is $75 per agent/month, excluding VAT. Agent use has no per-minute fee; telephony is billed separately. Enterprise pricing is available on request.

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

VoiceOI

Date Founded

2026

Company Location

Pakistan

Company Website

voiceoi.com

Company Facts

Organization Name

Creomate DOO

Date Founded

2022

Company Location

Serbia

Company Website

dialogist.cc/

Categories and Features

AI Call Center

Not specified

AI Voice Agents

Not specified

Categories and Features

AI Voice Agents

Not specified

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