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What is VoiceReach?

A variety of dialing technologies are available, yet they all possess a key limitation: they only manage one call at a time. Although they do speed up the dialing process, it is the distractions from gatekeepers, incorrect numbers, voicemail systems, and automated switchboards that significantly detract from your representative's productive time. In fact, up to 65% of their selling hours can be wasted, and conventional auto-dialers do little to mitigate this challenge. On the other hand, our agent-assisted solution is capable of dialing around 300 contacts each hour, adeptly navigating through phone menus and gatekeepers, leaving recorded messages, and pinpointing invalid numbers or outdated prospect information. When a prospect answers, our VoiceReach™ technology promptly connects the call to your representative without any irritating delays, while simultaneously displaying the prospect's details on your representative’s screen to foster a more engaging conversation. Additionally, the seamless two-way integration aligns VoiceReach™ with Salesforce™, ensuring that your representative's call notes are automatically updated in VoiceReach™, thus eliminating the need for manual entry and protecting vital marketing data from being overlooked. This advancement not only boosts operational efficiency but also allows sales teams to concentrate on their core strengths: nurturing relationships and finalizing deals. By enhancing the sales process in this manner, teams can achieve greater success and cultivate stronger connections with clients.

What is Arbeit Click?

Agents play a crucial role in manually starting each call, assessing if the person on the other end is a live individual or a voicemail, and making the judgment on whether to leave a voicemail message. This method serves as an essential compliance feature of Arbeit Click. A significant delay, particularly one that extends to three seconds, may indicate the use of an autodialer, which can lead to a higher likelihood of recipients disconnecting the call. By using Arbeit Click, agents can eliminate this inconvenient pause, consequently improving their chances of reaching more individuals. The onboarding process is streamlined and efficient, ensuring that there is minimal interruption both during and after the quick setup. The user interface is crafted to be straightforward and intuitive, allowing your team to commence compliant calls almost immediately. Additionally, agents have the capability to listen to live or previously recorded calls for training and coaching purposes, enhancing their skills over time. You also regain control over your call and campaign data thanks to improved search functionalities. Moreover, the system offers the flexibility to set limits on the number of calls each agent can make at once, enabling a more customized approach to managing your outreach efforts. This level of control not only boosts productivity but also optimizes the overall effectiveness of your communication strategy.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$250 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Nexsales

Date Founded

2008

Company Location

United States

Company Website

www.voicereach.us

Company Facts

Organization Name

Arbeit Software

Date Founded

2013

Company Location

United States

Company Website

www.arbeitsoftware.com/tcpa-compliance-call-solution/

Categories and Features

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Performance Management

Marketing Automation

Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Sales Intelligence
Segmentation

Sales Enablement

Goals / Quota Management
Lead Management
Performance Management
Territory Management
Training Management

Sales Force Automation

Call Management
Campaign Management
Contact Management
Lead Management
Performance Metrics
Territory Management

Categories and Features

Call Center

Call Logging
Campaign Management
Manual Dialer
Outbound Call Center

Call Tracking

Call Recording
Campaign Management
Conversion Tracking

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