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What is VoiceReach?

A variety of dialing technologies are available, yet they all possess a key limitation: they only manage one call at a time. Although they do speed up the dialing process, it is the distractions from gatekeepers, incorrect numbers, voicemail systems, and automated switchboards that significantly detract from your representative's productive time. In fact, up to 65% of their selling hours can be wasted, and conventional auto-dialers do little to mitigate this challenge. On the other hand, our agent-assisted solution is capable of dialing around 300 contacts each hour, adeptly navigating through phone menus and gatekeepers, leaving recorded messages, and pinpointing invalid numbers or outdated prospect information. When a prospect answers, our VoiceReach™ technology promptly connects the call to your representative without any irritating delays, while simultaneously displaying the prospect's details on your representative’s screen to foster a more engaging conversation. Additionally, the seamless two-way integration aligns VoiceReach™ with Salesforce™, ensuring that your representative's call notes are automatically updated in VoiceReach™, thus eliminating the need for manual entry and protecting vital marketing data from being overlooked. This advancement not only boosts operational efficiency but also allows sales teams to concentrate on their core strengths: nurturing relationships and finalizing deals. By enhancing the sales process in this manner, teams can achieve greater success and cultivate stronger connections with clients.

What is Koncert?

Koncert functions as a B2B Sales Engagement platform that has dedicated over 12 years to advancing innovations in B2B sales dialer technology. By harnessing the capabilities of AI, Koncert’s power dialer platforms significantly enhance the number of conversations and improve the sales pipeline. The tedious process of manually dialing each prospect has been transformed through automation, allowing for connections with live prospects and increasing conversations by as much as tenfold. With Koncert's sales dialers, organizations can facilitate more meetings, establish robust pipelines, and gain valuable insights for coaching and training their sales teams. The platform offers four distinct dialer options tailored to various sales workflows: the Multi-line AI Parallel Dialer, Single-line AI Flow Dialer, Agent-Assisted Dialer, and Click-to-Call Dialer, all of which integrate seamlessly with leading CRMs. These dialers empower sales teams to drastically boost their conversations and optimize overall productivity. Additionally, Koncert's AI auto dialer and cadence platform serve as essential tools for B2B sales, enabling teams to amplify their conversations and enhance their pipeline effectively. Ultimately, leveraging Koncert's innovative solutions positions sales teams for greater success in a competitive market.

Media

Media

Integrations Supported

Integrations Supported

Apollo
Gmail
Gong
Google Chrome
HubSpot CRM
HubSpot Customer Platform
LinkedIn
Microsoft 365
Outreach
Salesforce
Salesloft
Slack

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Nexsales

Date Founded

2008

Company Location

United States

Company Website

www.voicereach.us

Company Facts

Organization Name

Koncert

Date Founded

2004

Company Location

United States

Company Website

www.koncert.com

Categories and Features

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Performance Management

Marketing Automation

Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Sales Intelligence
Segmentation

Sales Enablement

Goals / Quota Management
Lead Management
Performance Management
Territory Management
Training Management

Sales Force Automation

Call Management
Campaign Management
Contact Management
Lead Management
Performance Metrics
Territory Management

Categories and Features

AI Dialers

Not specified

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Parallel Dialers

Not specified

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Phone Call Interactions
Pipeline Visibility
Sales Coaching

Sales Acceleration

Campaign Management
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Predictive Analytics
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management

Sales Dialers

Not specified

Sales Enablement

Collaboration
Contact Management
Lead Management
Performance Management
Training Management

Sales Engagement

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

Sales Force Automation

Call Management
Campaign Management
Contact Management
Email Marketing
Lead Management
Opportunity Management
Performance Metrics
Sales Forecasting

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