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features 5 out of 5 stars
design 4 out of 5 stars
support 4 out of 5 stars

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What is Voicemaxx CE?

Intrado offers a comprehensive cloud-based calling solution designed for enterprises that is entirely managed and hosted. This service encompasses team collaboration features such as messaging, meetings, and mobility options, along with the advantages of Cisco Webex devices. Additionally, VoiceMaxx CE integrates the Cisco Hosted Collaboration Solution (HCS), a cloud service that builds upon the established on-premises Call Manager system provided by Cisco. This makes it an excellent option for medium to large businesses transitioning from traditional on-premise services. The solution is backed by Intrado's geo-redundant Data Centers, ensuring superior business continuity and disaster recovery capabilities. Furthermore, Intrado’s engineering team is on hand around the clock to provide support and assistance whenever needed. This level of support is crucial for maintaining seamless operations in a dynamic business environment.

What is Akkadian Provisioning Manager?

We streamline the management of Cisco Collaboration across various applications and servers, providing a user-friendly, all-in-one solution that requires no extra modules and allows for extensive customization. Akkadian Provisioning Manager seamlessly integrates with every application within the Cisco Collaboration suite, such as Unity Connection, CUCM, Webex Meetings, Webex Teams, Jabber, and call center solutions like UCCX and Packaged-UCCE. With a single interface, UC Administrators and HelpDesk staff can effortlessly onboard new employees without the need for manual data entry or individual logins to each Cisco application being set up for the new hire. As a result, our clients often observe a remarkable 90% reduction in time spent and cut costs by half, completing tasks in just a fraction of the usual time it would take. This efficiency not only enhances productivity but also allows teams to focus on more strategic initiatives rather than getting bogged down in administrative tasks.

Media

Media

Integrations Supported

Salesforce
Cisco Jabber
Cisco Webex
Dropbox

Integrations Supported

Salesforce
OneLogin
ServiceNow

API Availability

API Availability

Pricing Information

$25.00/month/user
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Intrado

Date Founded

1986

Company Location

United States

Company Website

www.intrado.com/en/enterprise-collaboration/calling/voicemaxx-ce

Company Facts

Organization Name

Akkadian Labs

Date Founded

2013

Company Location

United States

Company Website

www.akkadianlabs.com

Categories and Features

Business VoIP

Call Parking
Call Recording
SIP Trunking
Unified Communications

Telephony

Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
Outbound Reporting
VoIP
Voice & Data Integration

Categories and Features

Unified Communications

Audio / Video Conferencing
Chat / Messaging
Mobile Access
Multi-User Collaboration
Voice Mail

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