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Ratings and Reviews 0 Ratings
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What is Voxida?
Voxida is designed to cater to your specific requirements, seamlessly adapt to your workflow, and effectively record, monitor, and report on your phone calls. The primary component of the Voxida offering is the Voxida Software Suite, which encompasses all necessary tools for call recording. With the Voxida suite, users can automatically capture every call at any time—either on demand or through a predetermined schedule. Organizations widely utilize Voxida to record all types of communications, including digital calls, VoIP, intercom, and radio conversations, allowing for both immediate playback and long-term storage. This system provides unparalleled flexibility in telephone recording, enabling users to capture 100% of calls across all lines, schedule recordings for specific extensions, or initiate on-demand recordings for certain devices at no additional cost.
Engineered and supported by Accurate Always Inc., the Voxida systems are managed by a team based in California's Silicon Valley, which specializes in delivering efficient communication recording solutions that integrate seamlessly with existing workflows and telecom infrastructures. Accurate Always assists various sectors, including call centers, healthcare, and government agencies, in organizing voice and video interactions, ultimately leveraging this data to enhance operational efficiency and foster a positive impact on their financial performance. By utilizing Voxida, organizations can ensure that they are maximizing the value of every interaction recorded.
What is HindSight?
HindSight 4 is an innovative multimedia logging recorder created by Exacom, specifically engineered to capture, reconstruct, and analyze essential multi-channel communications with remarkable accuracy. This adaptable tool integrates recordings from various sources, including phone lines, CHE/CPE systems, radios, CAD, RTT/MMS, MCPTX, and a wide variety of other media types, such as videos, images, and data from body-worn cameras, supporting more than 85 different formats. Featuring sophisticated AI transcription capabilities, HindSight 4 improves the clarity of public safety communications by transforming disorganized radio audio into dependable and searchable text. Users have the flexibility to generate these transcriptions on demand or automatically in real time, similar to closed captioning, which greatly simplifies the search process. The system also includes an AI-driven PII audio redaction feature that automatically obscures sensitive information, such as names, phone numbers, and addresses, from public safety recordings, thus speeding up the FOIA processing and protecting private information. Moreover, the platform offers keyword alerts that promptly inform teams when significant phrases are detected over radio or phone, thereby boosting situational awareness and improving response times. This comprehensive suite of features makes HindSight 4 an essential tool for addressing the evolving communication requirements in high-stakes environments. By combining advanced technology with user-centric design, HindSight 4 sets a new standard for multimedia logging solutions.
Integrations Supported
AWS GovCloud
Amazon Web Services (AWS)
Avaya Cloud Office
Carbyne
CentralSquare CAD
Cisco CX Cloud
Intrado Cloud Contact Center
L3Harris Falcon Net Ecosystem
Microsoft Teams
RapidSOS
Integrations Supported
AWS GovCloud
Amazon Web Services (AWS)
Avaya Cloud Office
Carbyne
CentralSquare CAD
Cisco CX Cloud
Intrado Cloud Contact Center
L3Harris Falcon Net Ecosystem
Microsoft Teams
RapidSOS
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Accurate Always Inc.
Date Founded
2004
Company Location
United States
Company Website
www.accuratealways.com/voxida/software/
Company Facts
Organization Name
Exacom
Date Founded
1986
Company Location
United States
Company Website
exacom.com/products/hindsight-4-multimedia-logging-recorder/
Categories and Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Categories and Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Transcription
AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding