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What is Voyant?

With more than 90% of calls both starting and ending on our extensive on-net phone number coverage across the United States, we take pride in achieving a remarkable 97% call completion rate that leads the industry. As a distinguished Tier 1 Carrier, we enable businesses to eliminate the need for middlemen, facilitating savings ranging from 20% to 40% on their existing communication services. The daily conversations you engage in are crucial reflections of your brand's essence. Inteliquent SIP Trunking significantly elevates your customer interactions, guaranteeing a seamless communication experience. Our extensive SIP network features the largest native coverage, offering straightforward solutions tailored for both wholesalers and enterprises, ensuring you can always be accessible to your clients with a dependable partner. As call volume demands fluctuate throughout the day or over the year, you may need to swiftly enhance your capacity to manage temporary surges in calls or to support your rapid expansion. Through our secure online portal, you can instantly adjust your capacity, oversee number inventory, or alter routing as needed. Additionally, our integration with Inteliquent APIs facilitates smooth provisioning and management of your applications, thereby improving operational efficiency. This holistic strategy guarantees that your communication infrastructure remains consistently optimized for both performance and reliability, allowing you to focus on growth while we handle the technical aspects. With our support, your business can thrive and adapt to the ever-changing communication landscape.

What is Orbox?

The process of establishing the system is simple and it supports a wide range of phone models and service providers, all while integrating smoothly with current central systems. You can manage all your phone interactions through a visually engaging and easy-to-use platform. Each incoming call can be routed to the most appropriate individual or agent at the optimal time, which facilitates effective communication. The online control panel provides straightforward access to recording, monitoring, and reviewing all calls conducted within your organization. You have the ability to create limitless call routes, offering you flexibility in their management through the administrative interface. Moreover, you can tailor messages for automated responses based on extension numbers, times, or caller IDs, ensuring a personalized experience. Incoming calls can also be redirected to specified numbers, and in instances where lines are occupied, calls can be placed in a queue while keeping the caller's details for later use. Another significant aspect is the conference calling feature, which allows three or more participants to join the conversation at once, thereby conserving both time and resources. This all-encompassing system not only optimizes communication workflows but also significantly boosts overall operational productivity, making it an invaluable asset for any organization. In summary, it provides a robust solution for modern communication challenges, enhancing both efficiency and user experience.

Media

Media

Integrations Supported

Integrations Supported

Descartes Fleet Performance Management
Microsoft Entra ID
MySQL
PostgreSQL
SQL Server
SQLite
Salesforce

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Online Training

Company Facts

Organization Name

Voyant

Date Founded

2003

Company Location

United States

Company Website

www.voyant.com

Company Facts

Organization Name

ORBCOM

Date Founded

2002

Company Location

Portugal

Company Website

orbcom.pt/our-products/orbox/

Categories and Features

Business VoIP

Not specified

Categories and Features

Business Phone Systems

Call Monitoring
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access

Business VoIP

Call Recording
IVR / Voice Recognition
SIP Trunking

Call Center

Call Recording
IVR / Voice Recognition
Queue Management
Reporting/Analytics

Unified Communications

Call Recording
Call Routing
Chat / Messaging
Mobile Access
Multi-User Collaboration
Voice Mail

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