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What is Voyant?

With more than 90% of calls both starting and ending on our extensive on-net phone number coverage across the United States, we take pride in achieving a remarkable 97% call completion rate that leads the industry. As a distinguished Tier 1 Carrier, we enable businesses to eliminate the need for middlemen, facilitating savings ranging from 20% to 40% on their existing communication services. The daily conversations you engage in are crucial reflections of your brand's essence. Inteliquent SIP Trunking significantly elevates your customer interactions, guaranteeing a seamless communication experience. Our extensive SIP network features the largest native coverage, offering straightforward solutions tailored for both wholesalers and enterprises, ensuring you can always be accessible to your clients with a dependable partner. As call volume demands fluctuate throughout the day or over the year, you may need to swiftly enhance your capacity to manage temporary surges in calls or to support your rapid expansion. Through our secure online portal, you can instantly adjust your capacity, oversee number inventory, or alter routing as needed. Additionally, our integration with Inteliquent APIs facilitates smooth provisioning and management of your applications, thereby improving operational efficiency. This holistic strategy guarantees that your communication infrastructure remains consistently optimized for both performance and reliability, allowing you to focus on growth while we handle the technical aspects. With our support, your business can thrive and adapt to the ever-changing communication landscape.

What is Orbox?

The process of establishing the system is simple and it supports a wide range of phone models and service providers, all while integrating smoothly with current central systems. You can manage all your phone interactions through a visually engaging and easy-to-use platform. Each incoming call can be routed to the most appropriate individual or agent at the optimal time, which facilitates effective communication. The online control panel provides straightforward access to recording, monitoring, and reviewing all calls conducted within your organization. You have the ability to create limitless call routes, offering you flexibility in their management through the administrative interface. Moreover, you can tailor messages for automated responses based on extension numbers, times, or caller IDs, ensuring a personalized experience. Incoming calls can also be redirected to specified numbers, and in instances where lines are occupied, calls can be placed in a queue while keeping the caller's details for later use. Another significant aspect is the conference calling feature, which allows three or more participants to join the conversation at once, thereby conserving both time and resources. This all-encompassing system not only optimizes communication workflows but also significantly boosts overall operational productivity, making it an invaluable asset for any organization. In summary, it provides a robust solution for modern communication challenges, enhancing both efficiency and user experience.

Media

Media

Integrations Supported

Descartes Fleet Management
Microsoft Entra ID
MySQL
PostgreSQL
SQL Server
SQLite
Salesforce

Integrations Supported

Descartes Fleet Management
Microsoft Entra ID
MySQL
PostgreSQL
SQL Server
SQLite
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Voyant

Date Founded

2003

Company Location

United States

Company Website

www.voyant.com

Company Facts

Organization Name

ORBCOM

Date Founded

2002

Company Location

Portugal

Company Website

orbcom.pt/our-products/orbox/

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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