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What is WALoops?

WALoops is a robust SaaS solution tailored for WhatsApp Business, streamlining messaging, marketing, and customer support, while also integrating Instagram messaging and live chat functionality for websites. This platform features a collaborative multi-agent inbox, the ability to launch broadcast campaigns, and an intuitive visual chatbot builder that requires no coding skills, along with an AI-powered sales assistant that leverages store product data and policies. Among its e-commerce capabilities, it provides reminders for abandoned carts, updates about orders and shipping, verification for cash-on-delivery transactions, and strategies to encourage prepaid checkouts. Furthermore, the platform boasts seamless integration with Shopify and WooCommerce, as well as booking and property management systems, enabling teams to automate customer interactions and utilize developer APIs through the Advance plan. Primarily aimed at online retailers, direct-to-consumer brands, and service-focused businesses that connect with customers via messaging, WALoops enhances communication efficiency and boosts customer engagement, ultimately leading to increased sales and customer satisfaction. Overall, its diverse functionalities make it an invaluable tool for businesses seeking to elevate their customer interaction strategies.

What is Omnistra?

Omnistra acts as a vital infrastructure for independent commerce, leveraging a workforce powered by AI to effortlessly handle all components of an e-commerce business. On a daily basis, it skillfully manages marketing strategies to draw in prospective clients, facilitates interactions across a variety of platforms, captures orders from diverse sources, retrieves abandoned carts, evaluates cash-on-delivery risks prior to dispatch, chooses the most suitable courier for each shipment, and encourages additional purchases from returning clients. This is achieved through multiple channels, including chat, social media, voice communication, and web interfaces, with support for Bangla, English, and over 60 other languages, functioning tirelessly without breaks. The depth of its functionalities is impressive: it features a visual workflow engine, a comprehensive conversation taxonomy comprising more than 100 tags, assessments after calls, real-time emotion recognition, an Order Operating System to verify cash-on-delivery payments, and efficient multi-carrier logistics management, alongside targeted outbound sales initiatives. Seamlessly integrating with platforms such as Shopify and WooCommerce, it guarantees smooth transitions to customer service solutions like Zendesk, Intercom, and Salesforce. Created in Dhaka to specifically address the needs of cash-on-delivery markets and intricate logistics, it simplifies operations for less complex markets effortlessly, and can be deployed in just a few days instead of several months. This swift implementation renders it an appealing option for businesses eager to enhance their e-commerce operations effectively, thereby allowing even small enterprises to take advantage of its sophisticated capabilities.

Media

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Media

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Integrations Supported

BigCommerce
Guesty
Hostaway
Hostfully
Lodgify
Magento
OwnerRez
Shopify
Wix
WooCommerce

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$9.99/month
Starter is $9.99/month; Premium is $24.99/month; Advance is $49.99/month. Meta bills WhatsApp message charges directly at its rates; WALoops says it adds no per-message markup. Enterprise pricing is by request.
Free Trial Offered?

Pricing Information

$41/month (BDT 4,999/month)
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Varni Infotech

Date Founded

2026

Company Location

India

Company Website

waloops.com

Company Facts

Organization Name

Omnistra

Date Founded

2025

Company Location

Bangladesh

Company Website

www.omnistra.io

Categories and Features

WhatsApp Marketing

Not specified

Categories and Features

AI eCommerce

Not specified

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