Ratings and Reviews 1 Rating

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • kama.ai Reviews & Ratings
    9 Ratings
  • Zendesk Reviews & Ratings
    7,958 Ratings
    Company Website
  • Sendbird Reviews & Ratings
    166 Ratings
    Company Website
  • Forethought Reviews & Ratings
    166 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    5,192 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    10,536 Ratings
    Company Website
  • AddSearch Reviews & Ratings
    140 Ratings
    Company Website
  • Vehicle Acquisition Network (VAN) Reviews & Ratings
    54 Ratings
    Company Website
  • AmpiFire Reviews & Ratings
    57 Ratings
    Company Website
  • NinjaOne Reviews & Ratings
    6,035 Ratings
    Company Website

What is Wati?

Wati provides a comprehensive WhatsApp API solution tailored for small and medium-sized businesses. By utilizing advanced chatbots, APIs, integrations, and customer intelligence features, WATI facilitates effective sales, marketing, and customer support services. Currently, more than 6,000 brands across 78 nations have adopted WATI, resulting in a remarkable $35 million in sales, a 72% boost in customer acquisition rates, an 87% enhancement in customer satisfaction levels, and a reduction of $10,000 in support expenses. This widespread success showcases WATI's impact on the growth and efficiency of its users.

What is Chakra Chat?

Chakra Chat is an official platform for WhatsApp Business API, specifically designed for sales, customer support, and marketing teams. This platform streamlines communication by utilizing a Shared Chat Inbox for managing all interactions, enabling Template Broadcast Campaigns to reach targeted audiences, and ensuring constant customer engagement through the use of Chatbots and AI Agents. Focusing on the eCommerce industry, it allows for easy integration with popular platforms such as Shopify, WooCommerce, or Wix, which helps businesses align their product catalogs and transform WhatsApp conversations into sales prospects. Key features include an automated chat assignment system within the Shared Chat Inbox, the ability to conduct large-scale segmented messaging through Template Broadcast Campaigns, and the implementation of Chatbots and AI Agents for enhanced conversation flow and support. It also includes eCommerce and Catalog Integration, Lead Management, a Website Chat Widget, and in-depth Reporting & Insights to track delivery rates, read rates, and various chat metrics, along with a Management API for seamless integration with current technology infrastructures. Also support the recently launched features of WhatsApp Business Calling API to enable WhatsApp voice call engagement and WhatsApp Groups API to power the WhatsApp Groups for API connected number Moreover, the platform provides API Integration Partner and Agency Partner programs to further improve usability for its users. Significantly, Chakra Chat maintains no markup on Meta's standard template message fees and accommodates multiple WhatsApp numbers through a coexistence setup, while also offering comprehensive onboarding assistance to ensure a hassle-free implementation process. This makes it an invaluable tool for businesses looking to enhance their communication strategies and boost sales through effective engagement.

Media

Media

Integrations Supported

Shopify
WhatsApp
WooCommerce
CRMJIO
Evoltsoft
Google Sheets
HubSpot CRM
HubSpot Customer Platform
MYVYAY
Make
Pabbly Connect
Salesforce
Truto
VerbaFlo
WiserReview
Workers by Delos
Workpex
Zapier

Integrations Supported

Shopify
WhatsApp
WooCommerce
Facebook
TikTok

API Availability

Has API

API Availability

Has API

Pricing Information

$40 per month
Free Trial Offered?

Pricing Information

$12.49/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Chromebook

Customer Service / Support

Standard Support
24 Hour Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Wati

Date Founded

2015

Company Location

Hong Kong

Company Website

wati.io

Company Facts

Organization Name

ChakraHQ

Date Founded

2019

Company Location

India

Company Website

chakrahq.com

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Multi-Languages
Omni-Channel
Pre-configured Bot

Customer Service

Alerts / Escalation
Appointment Management
Live Chat
Performance Metrics
Self Service Portal
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Popular Alternatives

Popular Alternatives

AiBotick Reviews & Ratings

AiBotick

AiBotick Solutions