Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 1 Rating

Total
ease
features
design
support

Alternatives to Consider

  • Signalmash Reviews & Ratings
    16 Ratings
    Company Website
  • 800.com Reviews & Ratings
    2,381 Ratings
    Company Website
  • Community Phone Reviews & Ratings
    1,531 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    5,192 Ratings
    Company Website
  • Dialpad Support Reviews & Ratings
    1,600 Ratings
    Company Website
  • GetResponse Reviews & Ratings
    1,798 Ratings
    Company Website
  • Squaretalk Reviews & Ratings
    300 Ratings
    Company Website
  • Aircall Reviews & Ratings
    1,838 Ratings
    Company Website
  • CallTrackingMetrics Reviews & Ratings
    938 Ratings
    Company Website
  • Zendesk Reviews & Ratings
    7,958 Ratings
    Company Website

What is WEBTEXT?

The CX Hub is a cutting-edge cloud solution designed to strengthen the bond between businesses and their clients, offering an advanced customer experience. By merging the previously distinct areas of Contact Centers and CRM, this platform enables companies to facilitate fluid and transformative interactions with customers through various channels, including voice calls, voice assistants, and widely-used messaging platforms, while incorporating sophisticated features such as messaging, artificial intelligence, journey analytics, and data-driven insights. With its messaging capabilities, Voice Agents can quickly identify a mobile caller and provide pertinent information during the call, all while accessing a detailed history of prior communications associated with that number. In addition, Chat Agents can interact with customers via SMS or MMS using their assigned toll or toll-free numbers, allowing for a flexible communication approach. Customers also enjoy the option to skip waiting on hold and transition from a voice call to a messaging platform, significantly enhancing their experience. This innovative dual-channel strategy not only simplifies the communication process but actively boosts customer satisfaction by aligning with individual preferences and needs, ensuring a more personalized service. Ultimately, the CX Hub represents a significant evolution in customer engagement, paving the way for more responsive and effective business interactions.

What is Everlytic?

Everlytic's automation platform, along with its bulk messaging capabilities, empowers you to: - Expand your marketing lists - Craft tailored emails, messages, and more - Monitor message engagement Are you eager to enhance the connection your customers feel with your brand? Absolutely! Customers who feel connected are more inclined to make frequent purchases from you. Automated marketing that is personalized plays a crucial role in this process. We developed Everlytic to simplify and make affordable the distribution of highly personalized emails, text messages, voice broadcasts, and push notifications. Renowned companies rely on Everlytic to ensure that more messages reach more inboxes. Everlytic streamlines the creation of exceptional customer journeys, focusing on delivering relevant and timely communications. Engaging messages are key, and real-time analytics provide insights into audience interactions, equipping you with the necessary tools to effectively engage and convert them into loyal customers. Ultimately, this approach not only enhances customer engagement but also drives sustained business growth.

Media

Media

Integrations Supported

Amazon Connect
Avaya Aura
Avaya Experience Platform
Five9
Oracle CRM On Demand
Salesforce
ServiceNow
Symbee

Integrations Supported

Facebook
LinkedIn
Magento
Microsoft Dynamics 365
WooCommerce
WordPress
X (Twitter)
Zendesk Sell

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WEBTEXT

Date Founded

2007

Company Location

Ireland

Company Website

webtext.com

Company Facts

Organization Name

Everlytic

Company Location

South Africa

Company Website

www.everlytic.com

Categories and Features

Live Chat

Not specified

Push Notifications

Not specified

SMS Marketing

Not specified

Categories and Features

Bulk Email

Not specified

Bulk SMS

Not specified

Email Marketing

A/B Testing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Email Personalization

Not specified

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Segmentation

Push Notifications

Analytics
Notification Scheduling
Web Notifications

SMS Marketing

2-Way Messaging
Contact Management
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging
Shortcodes

Transactional Email

Contact Database
Dynamic Content
Email Monitoring
Mailing List Management
Reporting/Analytics
Template Management

Popular Alternatives

Popular Alternatives

Routee Reviews & Ratings

Routee

AMD Telecom