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What is Wabizo?

Wabizo is a cutting-edge WhatsApp bot powered by AI that simplifies the ordering experience for a range of businesses, including restaurants, pharmacies, grocery stores, and bakeries. By converting a business's WhatsApp Business number into a smart sales assistant, it adeptly welcomes customers, displays an updated product catalog, and allows for order placements through interactive conversations, organized lists, and engaging buttons, while also providing an easy switch to a live agent when needed. Among its notable features are multi-language support including English, Urdu, and Roman Urdu, an administrative dashboard for real-time order and chat monitoring, as well as a dedicated mobile app for business owners and employees. Furthermore, Wabizo integrates automatically with Bluetooth thermal printers to issue immediate order receipts and includes automated responses based on store hours to efficiently handle customer inquiries. Businesses can be up and running in under thirty minutes with no coding required, as Wabizo manages the WhatsApp/Meta API setup seamlessly. Currently, it supports over 500 businesses and processes more than 50,000 orders every month, boasting an impressive uptime of 98%. With its intuitive interface and powerful features, Wabizo is revolutionizing the way businesses connect with their customers in today’s digital landscape. This innovative approach not only enhances customer engagement but also streamlines operational efficiencies, making it an invaluable tool for modern businesses.

What is Kayana WhatsApp Ordering?

Kayana WhatsApp Ordering, also referred to as AskKay, is a groundbreaking cloud-based solution designed specifically for restaurants, cafés, takeaways, and various hospitality establishments. This platform allows patrons to browse the menu, select their preferred items, and place orders for delivery, collection, takeaway, or in-house dining, all while sending a user-friendly checkout link through WhatsApp to simplify payment without requiring extra applications or account setups. An AI-powered order assistant takes care of customer questions, helps in assembling the order basket, offers details about menu options, and can suggest additional items to elevate the dining experience. Businesses can easily link this service with Kayana EPOS, which ensures menus and pricing are kept up-to-date automatically and that incoming orders are processed smoothly through their current point-of-sale systems. Furthermore, operators can personalize order types, create QR-code access points, and assign specific WhatsApp numbers for their business, while customers receive timely updates regarding their order status through chat notifications. This innovative service is designed for those in the hospitality industry who want to optimize direct orders and enhance customer interactions via WhatsApp, effectively complementing their traditional in-store operations. By adopting such a system, businesses can not only improve customer convenience but also create a more interactive and enjoyable dining experience, ultimately leading to increased customer satisfaction and loyalty.

Media

No images available

Media

Integrations Supported

WhatsApp

Integrations Supported

WhatsApp

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

1.25% + £0.10/order
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.

Supported Platforms

SaaS
Android

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Expertizo PK

Date Founded

2017

Company Location

Pakistan

Company Website

wabizoai.com

Company Facts

Organization Name

Kayana for Business

Date Founded

2021

Company Location

United Kingdom

Company Website

kayanaforbusiness.com/uk/products/whatsapp-ordering/

Categories and Features

Conversational AI

Not specified

Categories and Features

Online Ordering

Not specified

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