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What is Wattle AI?

Wattle AI functions as a cloud-based AI receptionist specifically designed for small enterprises and service teams, proficient in handling customer inquiries through phone communication. Available around the clock, it features customizable questions and call flows, keeps track of caller information, and can schedule appointments for users on certain plans. This versatile platform supports web agents, WhatsApp Business calls, and SMS, merging conversations into a centralized inbox that includes customer profiles, call recordings, transcripts, and summaries for an effortless transition between staff members. Teams can tailor voice agents, set up guidelines and protections, prioritize urgent calls, and link a variety of tools such as calendars, spreadsheets, accounting software, and workflow applications. Its wide range of uses encompasses managing after-hours and overflow calls, scheduling appointments, handling job and maintenance requests, addressing inquiries for clinics and salons, restaurant reservations, and conducting follow-ups with team members. Furthermore, the subscription plans come with monthly call minutes, although additional charges may apply for Australian mobile numbers, outbound calls, and transfers, allowing businesses to select the features that best align with their requirements. Ultimately, Wattle AI not only streamlines communication but also boosts customer service efficiency while accommodating a multitude of business functions. By leveraging its capabilities, companies can enhance their operational workflow and deliver superior customer experiences.

What is Call Agent AI?

Call Agent AI is a cloud-based solution that functions as an AI receptionist, automating the management of calls for businesses handling customer inquiries. This cutting-edge platform efficiently processes incoming calls, responds to frequently asked questions, assesses potential leads, and manages appointment scheduling or modifications, while directing more complex inquiries to the appropriate personnel and supporting follow-ups and reminders. Users have the flexibility to tailor various elements such as call flows, greetings, escalation procedures, and follow-up tasks, alongside accessing call logs, transcriptions, summaries, and performance metrics via a detailed dashboard. Furthermore, it offers seamless integration with CRM systems, scheduling tools, and team communication applications, including webhook support for enhanced system connectivity. Designed specifically for small and growing businesses, customer support teams, call centers, and service organizations, it strives to simplify routine telephone interactions while maintaining a personal touch when necessary. The platform's intuitive interface and extensive features not only boost operational efficiency but also significantly enhance the overall customer experience, allowing businesses to focus on what matters most. By leveraging advanced technology, Call Agent AI ensures that companies can manage their communications effectively and effortlessly.

Media

Media

No images available

Integrations Supported

Cal.com
Slack
Zapier
Google Calendar
Google Sheets
QuickBooks Online
WhatsApp
Xero
n8n

Integrations Supported

Cal.com
Slack
Zapier
HubSpot CRM
Zoho CRM

API Availability

API Availability

Has API

Pricing Information

A$99/month
Starter costs A$99/month plus GST and includes 200 minutes and 100 SMS. Pro costs A$499/month plus GST and includes 1,000 minutes and 500 SMS. Max costs A$999/month plus GST and includes 4,000 minutes and 500 SMS. Each plan ends when its included minutes are used. Australian mobile numbers, outbound calls, and transfers are charged separately. Custom-built integrations on Max are quoted separately.

Pricing Information

$45/month
Starter AI is $45/month and includes about 90 minutes. Growth AI is $120/month with about 750 minutes; Pro AI is $225/month with about 1,730 minutes. Monthly plans include minutes, with extra usage and automatic top-ups billed at plan-specific rates. Zoho CRM and webhook add-ons are $20/month and $25/month respectively on Starter and Growth; included on Pro and Enterprise. Enterprise pricing is custom.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Not specified

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

MOONSHOT VENTURES PTY LTD

Company Location

Australia

Company Website

heywattle.com

Company Facts

Organization Name

CallAgentAI

Date Founded

2020

Company Location

Canada

Company Website

callagentai.com

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Receptionists

Not specified

Virtual Receptionist

Not specified

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