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What is Wattle AI?

Wattle AI functions as a cloud-based AI receptionist specifically designed for small enterprises and service teams, proficient in handling customer inquiries through phone communication. Available around the clock, it features customizable questions and call flows, keeps track of caller information, and can schedule appointments for users on certain plans. This versatile platform supports web agents, WhatsApp Business calls, and SMS, merging conversations into a centralized inbox that includes customer profiles, call recordings, transcripts, and summaries for an effortless transition between staff members. Teams can tailor voice agents, set up guidelines and protections, prioritize urgent calls, and link a variety of tools such as calendars, spreadsheets, accounting software, and workflow applications. Its wide range of uses encompasses managing after-hours and overflow calls, scheduling appointments, handling job and maintenance requests, addressing inquiries for clinics and salons, restaurant reservations, and conducting follow-ups with team members. Furthermore, the subscription plans come with monthly call minutes, although additional charges may apply for Australian mobile numbers, outbound calls, and transfers, allowing businesses to select the features that best align with their requirements. Ultimately, Wattle AI not only streamlines communication but also boosts customer service efficiency while accommodating a multitude of business functions. By leveraging its capabilities, companies can enhance their operational workflow and deliver superior customer experiences.

What is Heyo Phone?

You and your team can consolidate all incoming calls and WhatsApp messages to a single phone number to prevent any confusion for your customers. By using one Heyo Phone digital number, every staff member can be easily connected, ensuring that all business communications remain efficiently managed. You can integrate WhatsApp with Heyo Phone, granting your team shared access to enhance collaboration. It's essential to ensure that all calls are attended to without any missed opportunities. Furthermore, analyzing recorded calls can help refine your team's skills and improve their sales techniques. With a unified number for handling calls and WhatsApp messages, your receptionist or staff can effectively monitor and analyze all interactions. The system's intelligent call routing feature enables optimal distribution of calls and messages among team members. Establishing connections with WhatsApp callers fosters stronger relationships, paving the way for repeat business and customer loyalty. This streamlined approach ultimately enhances your overall communication strategy and boosts customer satisfaction.

Media

Media

Integrations Supported

Cal.com
Google Calendar
Google Sheets
QuickBooks Online
Slack
WhatsApp
Xero
Zapier
n8n

Integrations Supported

API Availability

API Availability

Pricing Information

A$99/month
Starter costs A$99/month plus GST and includes 200 minutes and 100 SMS. Pro costs A$499/month plus GST and includes 1,000 minutes and 500 SMS. Max costs A$999/month plus GST and includes 4,000 minutes and 500 SMS. Each plan ends when its included minutes are used. Australian mobile numbers, outbound calls, and transfers are charged separately. Custom-built integrations on Max are quoted separately.

Pricing Information

Free
Free Version

Supported Platforms

SaaS

Supported Platforms

Android

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

MOONSHOT VENTURES PTY LTD

Company Location

Australia

Company Website

heywattle.com

Company Facts

Organization Name

Heyo Phone

Company Location

India

Company Website

www.heyophone.com

Categories and Features

AI Receptionists

Not specified

Categories and Features

Second Phone Number

Not specified

Softphone

Not specified

Virtual Phone Number

Not specified

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