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What is WeSupply Labs?

WeSupply Labs helps online retailers enhance their customer experience after a sale, offering comprehensive services designed to create a seamless journey for consumers. Their features include proactive delivery notifications, package tracking, return management, and a store locator equipped with SEO schemas and social media integration. Additionally, they provide options for curbside and in-store pickup, along with an advanced Delivery Estimate Algorithm that leverages historical data. Customers can also participate in satisfaction surveys that measure their overall experience and Net Promoter Score. Analytics and statistics empower businesses to make informed decisions, while a branded tracking page delivers a top-tier self-service tracking experience. In terms of integrations, WeSupply Labs fully connects with Magento 2 for order tracking, returns, and store pickup, and also offers complete integration for Shopify covering order tracking and returns. For BigCommerce, integration is available through the Zapier App for order tracking, and Celigo provides full integration with Netsuite, ensuring a versatile ecosystem for various e-commerce platforms.

What is OrderOasis?

OrderOasis, developed by Ai2, is a cutting-edge web-based order entry solution designed to enhance the ordering process for businesses and their clientele. This platform is compatible with all leading web browsers, allowing users to effortlessly place orders from any device, whether desktop or mobile, with no need for specialized equipment. Featuring a robust search capability, it enables users to swiftly find products by description, brand, category, or product code, and it also includes smart auto-correction for frequent typing mistakes. With the ability to accommodate an unlimited number of SKUs and users, OrderOasis provides essential features such as access to order history, personalized reporting, order guides, and accounts receivable information. In addition, the platform supports seamless scanning via smartphone browsers or USB-connected scanning devices, making it easier to import data. The system offers customizable settings for showing or hiding inventory levels, which helps businesses maintain optimal stock management. Its intuitive interface is designed for ease of use, ensuring that both first-time and returning customers can navigate the platform smoothly, leading to an overall improved experience. This makes OrderOasis not only a functional tool for order management but also a valuable asset that can significantly enhance business operations.

Media

Media

Integrations Supported

Axis LMS
BigCommerce
Celigo
Klaviyo
Magento
NetSuite
Shopify
Zapier

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$0.03/shipment
Find a plan that’s right for your business!
Not sure about which plan to go for? Talk to our sales expert today: https://wesupplylabs.com/pricing/
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
Mac
Linux

Supported Platforms

iPhone
iPad
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

WeSupply Labs

Date Founded

2008

Company Location

United States

Company Website

bit.ly/2YUJ06y

Company Facts

Organization Name

Ai2

Date Founded

1986

Company Location

United States

Company Website

www.ai2.com/online-ordering-system-3/

Categories and Features

B2B eCommerce

Not specified

Delivery Management

Customer Portal
Order Tracking

Order Fulfillment

Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Returns Management
Supply Chain Management
eCommerce Integration

Order Management

Back Order Management
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Returns Management

Branded Experience
Custom Return Policy
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For eCommerce
Status Tracking
Website Integration

Shipping

Ground Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking

Shopping Cart

Product Configurator
Product Ratings / Reviews
Refund Management
Returns Management
Shipping Management

Categories and Features

Delivery Management

Customer Portal
Driver ETA
Driver Management
For Freight
Order Tracking
Routing
Signature Capture

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
Status Tracking

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