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What is WeSupply Labs?

WeSupply Labs helps online retailers enhance their customer experience after a sale, offering comprehensive services designed to create a seamless journey for consumers. Their features include proactive delivery notifications, package tracking, return management, and a store locator equipped with SEO schemas and social media integration. Additionally, they provide options for curbside and in-store pickup, along with an advanced Delivery Estimate Algorithm that leverages historical data. Customers can also participate in satisfaction surveys that measure their overall experience and Net Promoter Score. Analytics and statistics empower businesses to make informed decisions, while a branded tracking page delivers a top-tier self-service tracking experience. In terms of integrations, WeSupply Labs fully connects with Magento 2 for order tracking, returns, and store pickup, and also offers complete integration for Shopify covering order tracking and returns. For BigCommerce, integration is available through the Zapier App for order tracking, and Celigo provides full integration with Netsuite, ensuring a versatile ecosystem for various e-commerce platforms.

What is ShipWise?

ShipWise is a powerful and flexible shipping management platform designed to elevate warehouse and fulfillment operations for businesses ranging from startups to large enterprises and 3PLs. It acts as a centralized hub, unifying order management across multiple sales channels and eliminating manual processes through customizable business rule configurations. The platform offers real-time rate shopping across a vast network of over 100 carrier integrations, helping companies reduce shipping costs while ensuring reliable delivery. ShipWise supports cartonization, tracking, and bulk printing of shipping labels, streamlining the entire fulfillment workflow for faster processing. Its versatile deployment options include a web app for browser-based management, robust APIs for seamless integration, and on-premises software tailored for warehouse workstations. Customers consistently praise ShipWise for its ability to handle complex order data and edge cases with ease, supported by responsive and knowledgeable customer service teams. The platform is trusted by thousands of businesses that have collectively shipped over 100 million packages and managed more than a billion dollars in shipping spend. With advanced intelligence tools, ShipWise provides detailed reporting and parcel auditing, giving businesses visibility and control over their shipping operations. Continuous feature updates and customizations ensure the platform adapts to evolving industry demands. ShipWise empowers fulfillment teams to increase efficiency, reduce costs, and deliver exceptional customer satisfaction every step of the way.

Media

Media

Integrations Supported

NetSuite
Shopify
Axis LMS
BigCommerce
Celigo
Klaviyo
Magento
Zapier

Integrations Supported

NetSuite
Shopify
ApparelMagic
ChannelAdvisor
FedEx Ship Manager
FirstMile
FlavorCloud
OrderEase
UPS Ready

API Availability

Has API

API Availability

Pricing Information

$0.03/shipment
Find a plan that’s right for your business!
Not sure about which plan to go for? Talk to our sales expert today: https://wesupplylabs.com/pricing/
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac
Linux

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

WeSupply Labs

Date Founded

2008

Company Location

United States

Company Website

bit.ly/2YUJ06y

Company Facts

Organization Name

ShipWise

Date Founded

2004

Company Location

United States

Company Website

www.shipwise.com

Categories and Features

B2B eCommerce

Not specified

Delivery Management

Customer Portal
Order Tracking

Order Fulfillment

Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Returns Management
Supply Chain Management
eCommerce Integration

Order Management

Back Order Management
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Returns Management

Branded Experience
Custom Return Policy
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For eCommerce
Status Tracking
Website Integration

Shipping

Ground Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking

Shopping Cart

Product Configurator
Product Ratings / Reviews
Refund Management
Returns Management
Shipping Management

Categories and Features

Inventory Management

Not specified

Logistics

Not specified

Order Fulfillment

Not specified

Order Management

Not specified

Shipment Tracking

Not specified

Shipping

Air Shipping
Bills of Lading
Ground Shipping
Import / Export
Parcel Shipping

Warehouse Management

Not specified

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