Ratings and Reviews 1 Rating

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • CXT Software Reviews & Ratings
    70 Ratings
    Company Website
  • MindCloud Reviews & Ratings
    83 Ratings
    Company Website
  • Wash-Dry-Fold POS Reviews & Ratings
    128 Ratings
    Company Website
  • Detrack Reviews & Ratings
    150 Ratings
    Company Website
  • Curbside Laundries Reviews & Ratings
    63 Ratings
    Company Website
  • MarkMagic Reviews & Ratings
    48 Ratings
    Company Website
  • Onro Reviews & Ratings
    20 Ratings
    Company Website
  • Descartes Fleet Performance Management Reviews & Ratings
    40 Ratings
    Company Website
  • Shippo Reviews & Ratings
    911 Ratings
    Company Website
  • Ecwid Reviews & Ratings
    1,030 Ratings
    Company Website

What is WeSupply Labs?

WeSupply Labs helps online retailers enhance their customer experience after a sale, offering comprehensive services designed to create a seamless journey for consumers. Their features include proactive delivery notifications, package tracking, return management, and a store locator equipped with SEO schemas and social media integration. Additionally, they provide options for curbside and in-store pickup, along with an advanced Delivery Estimate Algorithm that leverages historical data. Customers can also participate in satisfaction surveys that measure their overall experience and Net Promoter Score. Analytics and statistics empower businesses to make informed decisions, while a branded tracking page delivers a top-tier self-service tracking experience. In terms of integrations, WeSupply Labs fully connects with Magento 2 for order tracking, returns, and store pickup, and also offers complete integration for Shopify covering order tracking and returns. For BigCommerce, integration is available through the Zapier App for order tracking, and Celigo provides full integration with Netsuite, ensuring a versatile ecosystem for various e-commerce platforms.

What is WPReturns?

WPReturns is an all-encompassing returns-management plugin specifically designed for WooCommerce e-commerce platforms. It allows customers to conveniently initiate requests for refunds, exchanges, or store credit through a user-friendly customer account page or a guest access area, and they can also make partial returns while attaching relevant images or videos. Store management teams benefit from a streamlined process to review and approve these requests, set return policies, handle order cancellations, and track case statuses all from a unified WordPress dashboard. The free version comes equipped with fundamental features such as a guest portal, regulations for final-sale returns, and an EU withdrawal process complemented by acknowledgment emails and exportable records in CSV format. In contrast, the Pro version significantly expands capabilities, enabling exchanges that consider price variations, processing warranty claims, providing store credit through coupons or the DevDiggers Wallet, and generating return labels via collaborations with EasyPost or Shippo. Furthermore, it includes sophisticated fraud detection, analytics features, a REST API, and webhooks for more efficient operations. WPReturns securely archives all return documentation directly within the store's WordPress database, making it an exceptional choice for WooCommerce merchants and agencies focused on optimizing customer return workflows. Beyond simplifying the returns process, the plugin aims to boost customer satisfaction and improve the overall efficiency of store operations while fostering loyalty among shoppers.

Media

Media

Integrations Supported

Axis LMS
BigCommerce
Celigo
Klaviyo
Magento
NetSuite
Shopify
Zapier

Integrations Supported

EasyPost
Shippo
WooCommerce

API Availability

Has API

API Availability

Has API

Pricing Information

$0.03/shipment
Find a plan that’s right for your business!
Not sure about which plan to go for? Talk to our sales expert today: https://wesupplylabs.com/pricing/
Free Trial Offered?

Pricing Information

$79/year
Free edition: $0 on any number of sites. Pro launch pricing through December 1, 2026: $79 for the first year on 1 site, then $99/year; $199 first year on 5 sites, then $249/year; $319 first year on 10 sites, then $399/year. No per-return fees.
Free Version

Supported Platforms

SaaS
Windows
Mac
Linux

Supported Platforms

On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

WeSupply Labs

Date Founded

2008

Company Location

United States

Company Website

bit.ly/2YUJ06y

Company Facts

Organization Name

DevDiggers

Company Location

India

Company Website

wpreturns.com

Categories and Features

B2B eCommerce

Not specified

Delivery Management

Customer Portal
Order Tracking

Order Fulfillment

Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Returns Management
Supply Chain Management
eCommerce Integration

Order Management

Back Order Management
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Returns Management

Branded Experience
Custom Return Policy
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For eCommerce
Status Tracking
Website Integration

Shipping

Ground Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking

Shopping Cart

Product Configurator
Product Ratings / Reviews
Refund Management
Returns Management
Shipping Management

Categories and Features

Returns Management

Not specified

Popular Alternatives

Popular Alternatives

Kentro Reviews & Ratings

Kentro

Kentro.io
QuickReturns Reviews & Ratings

QuickReturns

Infoxen Technologies