Ratings and Reviews 3 Ratings

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Acuity Scheduling Reviews & Ratings
    6,346 Ratings
    Company Website
  • DoctorConnect Reviews & Ratings
    85 Ratings
    Company Website
  • AdvancedMD Reviews & Ratings
    2 Ratings
    Company Website
  • Aircall Reviews & Ratings
    1,838 Ratings
    Company Website
  • Modento Reviews & Ratings
    558 Ratings
    Company Website
  • InfoFlo Reviews & Ratings
    196 Ratings
    Company Website
  • RXNT Reviews & Ratings
    552 Ratings
    Company Website
  • AestheticsPro Reviews & Ratings
    745 Ratings
    Company Website
  • iPlum Reviews & Ratings
    9,148 Ratings
    Company Website
  • Notifyre Reviews & Ratings
    65 Ratings
    Company Website

What is Weave?

What’s the point of relying on multiple systems when a single solution can handle everything? Weave simplifies communication for patients, clients, and customers, enhancing efficiency both in the office and remotely. This streamlined communication is particularly beneficial in the context of the COVID pandemic. By using Weave, connecting with clients and patients becomes a straightforward process. It ensures that important messages are delivered promptly and effectively, fostering better relationships and improving overall service.

What is Hello Patient?

Hello Patient is a cutting-edge healthcare AI company that provides a product called Mia, which acts as an AI receptionist available around the clock to handle patient interactions via voice, text, and web chat. A variety of multi-location medical practices and consumer health brands rely on Mia to manage an increased volume of patient communications without the necessity for additional personnel. In the front office, Mia effectively responds to phone calls, schedules appointments, oversees new-patient intake, verifies insurance details, processes prescription refill requests, and collects payments. Beyond her front desk tasks, she also follows up with patients after visits, converts referrals, conducts outreach for recalls, and manages any outstanding balances due. When human assistance is required, Mia adeptly transfers the call with all relevant contextual information, avoids providing any medical advice, and carefully logs each interaction. Additionally, she connects with the electronic health record (EHR), practice management, and customer relationship management (CRM) systems utilized by the practices, keeps track of the live schedule, and coordinates bookings efficiently. With Mia taking care of 100% of incoming calls, front desk staff can concentrate more on patient care, which has led to an impressive 20% increase in appointment bookings for those practices. Moreover, Hello Patient is committed to maintaining HIPAA compliance, ensuring the security and confidentiality of patient information at all times. By streamlining operations and enhancing patient engagement, Mia significantly transforms the healthcare experience for both providers and patients alike.

Media

Media

Integrations Supported

Arini
Cloud9
CodeKeep
Curve Hero
DentiMax
Dentina.Ai
Easy Dental
Liine
MacPractice 20/20
MacPractice DC
MacPractice MD
Nextech
Provet
TotalMD

Integrations Supported

EPIC Agent CRM
Freshdesk
HubSpot AEO
ModMed
Veradigm EHR
eClinicalWorks

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Usage based (per conversation). Charged per minute and conversation (for text and web chat)

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Weave

Date Founded

2011

Company Location

United States

Company Website

www.getweave.com

Company Facts

Organization Name

Hello Patient

Company Website

www.hellopatient.com

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Mobile Access
Multi-Location
Online Payments
Recurring Appointments

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access

Business VoIP

Call Recording
Contact Management
IVR / Voice Recognition

Call Tracking

Call Recording
Call Routing
Caller Identification

Contact Management

Appointment Management

Customer Advocacy

Advocate Management
Campaign Management
Communication Management
Reporting/Analytics

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Multi-Channel Communications
On-Demand Communications
Personalization
Template Management

Customer Engagement

Not specified

Customer Feedback

Alerts / Notifications
Negative Feedback Management

Dental

Not specified

Email Marketing

Customer Surveys
Drip Campaigns
Image Library
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Predictive Analytics

Internal Communications

App Integration
Chat/Messaging

IVR

Call Logging
Call Recording
Call Routing
Voice Mail

Lead Management

Campaign Management

Local Marketing

CRM
Email Marketing
Review Management

Loyalty Management

CRM
Customer Activity Tracking

Medical Scheduling

Not specified

Optometry

Not specified

Patient Engagement

Not specified

Patient Intake

Not specified

Patient Scheduling

Not specified

Payment Processing

Debit Card Support
Mobile Payments
Online Payments
Recurring Billing

Review Management

Campaign Management
Dashboard
Response Management
Review Monitoring
Review Notification
Review Request
Social Sharing

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging

Spa

Not specified

Team Chat

Not specified

Team Communication

Audio Calls
Chat / Messaging
Discussion Threads
Mobile Access
Push Notifications
Task Management

Telephony

Auto-Dialer
Call Monitoring
Contact Management
Inbound Reporting
Outbound Reporting
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
Mobile Access
Multi-User Collaboration
Voice Mail

Veterinary

Not specified

Categories and Features

AI Receptionists

Not specified

AI Voice Agents

Not specified

Dental

Appointment Management
Appointment Reminders
Patient Billing
Patient Records Management

Dermatology

HIPAA Compliant
Scheduling

Healthcare AI

Not specified

Optometry

Appointment Management
Patient Records
Recall Tracking

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Personal Health Record
Progress Tracking

Patient Intake

Not specified

Patient Scheduling

Analytics/Reporting
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Popular Alternatives

Popular Alternatives

Web Tracks Reviews & Ratings

Web Tracks

Gritware
DoctorConnect Reviews & Ratings

DoctorConnect

Adtel International