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What is Webex Messaging?

Foster a collaborative atmosphere that is both enjoyable and effective. Utilizing tools for file-sharing and co-creation allows you to collaborate in a way that suits your style. Asynchronous collaboration enables you to keep in touch with both internal teams and external partners, ensuring that distance and time zones pose no barrier. Webex offers seamless integration with popular third-party business applications, allowing for secure and efficient collaboration with anyone on your team. Create spaces that reflect your personality and help nurture connections with colleagues. To enhance well-being, try minimizing the number of meetings on your schedule. Promote teamwork through organized secure messaging focused on specific projects or workstreams. You can also co-edit documents, access resources from meetings, and easily coordinate and start meetings within shared environments, ultimately boosting productivity and teamwork. By leveraging this comprehensive strategy, you not only simplify workflows but also build a vibrant sense of community among your team members, leading to greater overall satisfaction and engagement. This collaborative culture encourages creativity and innovation, setting the stage for success.

What is 8x8 Work?

8x8 Work is an advanced unified communications and customer engagement platform designed to bring global teams and clients together through voice, video, and messaging in one seamless interface. It includes enterprise-grade PBX features with intelligent routing, mobility support, SMS, fax, and Global Reach® technology to guarantee reliable and high-quality connectivity from anywhere. Beyond traditional phone capabilities, the solution enables interactive video conferencing with AI-powered meeting summaries, noise suppression, polls, recordings, and collaborative whiteboards to help teams make faster, smarter decisions. Asynchronous team chat and file sharing allow workflows to continue without disruption, fostering continuous productivity in remote and hybrid environments. AI plays a pivotal role, eliminating repetitive tasks by generating transcriptions, summaries, and recaps for meetings, voicemail, and chats, ensuring that no critical detail is lost. The platform’s versatility is enhanced by powerful integrations with Microsoft Teams, Google Workspace, Salesforce, ServiceNow, and Zendesk, streamlining workflows across diverse business ecosystems. Organizations also benefit from advanced analytics, giving them actionable insights into performance and communication quality. Security is a top priority, supported by global compliance standards like HIPAA, ISO 27001, PCI DSS, GDPR, and SOC 2 Type II certifications. Whether powering contact centers, enhancing CX, or enabling cross-departmental collaboration, 8x8 Work adapts to diverse communication needs. By modernizing systems, organizations can reduce risks, build trust, and position themselves for long-term growth.

Media

Media

Integrations Supported

Cisco Webex

Integrations Supported

8x8 Video Meetings
Gmail
Google Calendar
Google Workspace
Microsoft 365
Microsoft Outlook
Microsoft Teams
Salesforce
ServiceNow

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.webex.com/suite/messaging.html

Company Facts

Organization Name

8x8

Date Founded

1987

Company Location

United States

Company Website

www.8x8.com

Categories and Features

Collaboration

Not specified

Team Chat

Not specified

Categories and Features

Audio Conferencing

Not specified

Business Phone Systems

Call Routing
Employee Directory
Mobile Access
Web Conferencing

Business VoIP

Contact Management
Unified Communications

Call Forwarding

Not specified

Cloud PBX

Virtual Extensions
Web Conferencing

Team Chat

Not specified

UCaaS

Not specified

Video Conferencing

Not specified

Web Conferencing

Not specified

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