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What is Welkin?

Welkin is designed to improve care coordination by ensuring that the right team member addresses patient needs at every stage of their journey. By providing team members with smooth transitions and a customized experience for each patient they serve, we facilitate a more individualized approach to care. The complete automation of programs not only enhances patient engagement but also alleviates the workload, allowing for a smooth transition to the subsequent phase of care. By clearly defining processes and escalation protocols based on specific outcomes or conditions, your team can concentrate on what is most important – delivering high-quality care. It is crucial to implement escalation pathways for situations that need monitoring, such as adverse events, out-of-range results, particular patient responses, or low engagement levels. Additionally, the system can automatically send internal notifications or trigger emails and SMS alerts to care team members in response to certain actions or lack thereof, as well as for upcoming or missed appointments. This thorough approach ensures that every vital detail is accounted for in the continuum of patient care, thereby enhancing overall outcomes and satisfaction. Furthermore, by streamlining communication and responsibilities, Welkin empowers healthcare teams to respond more effectively to patient needs.

What is Conexia?

At the point-of-care, processes for authorization, claim processing, and payment are efficiently integrated. By enhancing care coordination, we aim to achieve improved health outcomes while reducing medical expenses and simplifying administrative workflows. Engaging providers directly at the point of care allows for immediate data sharing and collection, facilitating an unparalleled flow of health information. Our collaboration with clients focuses on developing risk management strategies that lead to superior outcomes at reduced costs. We strive to enhance the experience for all participants within the healthcare ecosystem. To maximize the effectiveness of our clients' resources, we ensure a minimum return on investment of 3:1. Conexia has developed a versatile core technology platform known as ONE, which can be tailored to align with the varying regulatory needs and operational workflows of each client in different regions. Typically, our initial implementation serves as an enhancement to the existing technology framework of payers, enabling real-time operational capabilities that significantly improve efficiency. Ultimately, our goal is to create a seamless integration that benefits all stakeholders involved in the healthcare process.

Media

Media

Integrations Supported

Medsender

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Online Training

Company Facts

Organization Name

Welkin Health

Date Founded

2013

Company Location

United Statesa

Company Website

welkinhealth.com

Company Facts

Organization Name

Conexia

Date Founded

1996

Company Location

United States

Company Website

conexia.com/en

Categories and Features

Categories and Features

Benefits Administration

Claims Management
Health Insurance Administration
Provider Management

Care Coordination

Not specified

Claims Processing

Claim Resolution Tracking
Compliance Management
Electronic Claims
Forms Management
Policy Administration

Healthcare CRM

Campaign Management
Medical History Records
Patient Management
Physician Management
Predictive Analytics

Hospital Management

Claims Management
Medical Billing
Policy Management

Medical Billing

Claims Processing
Invoice History
Patient Eligibility Checks

Population Health Management (PHM)

Analytics
Cost-of-Care Analysis
Patient Engagement
Patient Identification
Patient Risk Stratification
Patient-Reported Outcomes
Payment Bundling
Predictive Alerts
Test & Treatment Reminders
Utilization Tracking

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