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What is Welkin?

Welkin is designed to improve care coordination by ensuring that the right team member addresses patient needs at every stage of their journey. By providing team members with smooth transitions and a customized experience for each patient they serve, we facilitate a more individualized approach to care. The complete automation of programs not only enhances patient engagement but also alleviates the workload, allowing for a smooth transition to the subsequent phase of care. By clearly defining processes and escalation protocols based on specific outcomes or conditions, your team can concentrate on what is most important – delivering high-quality care. It is crucial to implement escalation pathways for situations that need monitoring, such as adverse events, out-of-range results, particular patient responses, or low engagement levels. Additionally, the system can automatically send internal notifications or trigger emails and SMS alerts to care team members in response to certain actions or lack thereof, as well as for upcoming or missed appointments. This thorough approach ensures that every vital detail is accounted for in the continuum of patient care, thereby enhancing overall outcomes and satisfaction. Furthermore, by streamlining communication and responsibilities, Welkin empowers healthcare teams to respond more effectively to patient needs.

What is DrDoctor?

DrDoctor functions as a comprehensive platform aimed at enhancing patient engagement, streamlining the interaction between healthcare providers and patients by moving crucial clinical communications online to improve accessibility, communication, and operational efficiency within the healthcare journey. By consolidating teams and patients into a singular system, the platform manages appointment scheduling, reminders, digital communication, secure messaging, and remote or video consultations, significantly decreasing the rate of missed appointments and alleviating administrative workloads through the automation of tasks like confirmations, rescheduling, and notifications. Additionally, DrDoctor integrates effortlessly with current hospital IT systems by employing standards such as HL7, FHIR, and APIs, effectively addressing the complications caused by disconnected systems and enabling real-time data sharing across electronic patient records, which facilitates immediate deployment without the need for costly system upgrades. As a result, healthcare providers can operate more efficiently while prioritizing patient needs, which ultimately contributes to improved health outcomes for individuals. This innovative approach not only enhances user experience but also empowers patients to take a more active role in their healthcare journey.

Media

Media

Integrations Supported

Medsender

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Welkin Health

Date Founded

2013

Company Location

United Statesa

Company Website

welkinhealth.com

Company Facts

Organization Name

DrDoctor

Date Founded

2012

Company Location

United Kingdom

Company Website

www.drdoctor.co.uk

Categories and Features

Categories and Features

Care Coordination

Not specified

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