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What is Welkin?

Welkin is designed to improve care coordination by ensuring that the right team member addresses patient needs at every stage of their journey. By providing team members with smooth transitions and a customized experience for each patient they serve, we facilitate a more individualized approach to care. The complete automation of programs not only enhances patient engagement but also alleviates the workload, allowing for a smooth transition to the subsequent phase of care. By clearly defining processes and escalation protocols based on specific outcomes or conditions, your team can concentrate on what is most important – delivering high-quality care. It is crucial to implement escalation pathways for situations that need monitoring, such as adverse events, out-of-range results, particular patient responses, or low engagement levels. Additionally, the system can automatically send internal notifications or trigger emails and SMS alerts to care team members in response to certain actions or lack thereof, as well as for upcoming or missed appointments. This thorough approach ensures that every vital detail is accounted for in the continuum of patient care, thereby enhancing overall outcomes and satisfaction. Furthermore, by streamlining communication and responsibilities, Welkin empowers healthcare teams to respond more effectively to patient needs.

What is LexisNexis Keep Contact?

The reliability of patient information tends to fluctuate more than many healthcare organizations are willing to admit. In fact, the number of mobile phone users in the United States surpasses the overall population, coupled with frequent job changes, name updates, and relocations, which all contribute to the instability of patient contact information. It is essential to tackle these inconsistencies to boost efficiency in various business processes while optimizing care coordination and service delivery, all in an effort to minimize costs. For example, having inaccurate patient contact information can negatively impact re-enrollment rates. LexisNexis Keep Contact offers thorough insights into patient details and supports the smooth incorporation of this data into healthcare practices. Additionally, Keep Contact not only enhances but also augments patient records by utilizing a vast array of public records, ensuring healthcare providers can maintain accurate and current patient information. This ultimately leads to better care outcomes and fosters a more reliable healthcare system. By prioritizing the integrity of patient data, organizations can significantly improve their overall operational effectiveness.

Media

Media

Integrations Supported

Medsender

Integrations Supported

Medsender

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Welkin Health

Date Founded

2013

Company Location

United Statesa

Company Website

welkinhealth.com

Company Facts

Organization Name

LexisNexis Risk Solutions

Date Founded

1997

Company Location

United States

Company Website

risk.lexisnexis.com/products/keep-contact

Categories and Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Patient Case Management

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

Categories and Features

Address Verification

Address Validation
Autocomplete
Automatic Formatting
Data Cleansing
Data Discovery
Data Quality Control
Data Verification
Geographic Maps
Geolocation
Metadata Management
Reporting / Analytics
Search / Filter

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