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What is Welkin?

Welkin is designed to improve care coordination by ensuring that the right team member addresses patient needs at every stage of their journey. By providing team members with smooth transitions and a customized experience for each patient they serve, we facilitate a more individualized approach to care. The complete automation of programs not only enhances patient engagement but also alleviates the workload, allowing for a smooth transition to the subsequent phase of care. By clearly defining processes and escalation protocols based on specific outcomes or conditions, your team can concentrate on what is most important – delivering high-quality care. It is crucial to implement escalation pathways for situations that need monitoring, such as adverse events, out-of-range results, particular patient responses, or low engagement levels. Additionally, the system can automatically send internal notifications or trigger emails and SMS alerts to care team members in response to certain actions or lack thereof, as well as for upcoming or missed appointments. This thorough approach ensures that every vital detail is accounted for in the continuum of patient care, thereby enhancing overall outcomes and satisfaction. Furthermore, by streamlining communication and responsibilities, Welkin empowers healthcare teams to respond more effectively to patient needs.

What is Liquid State Patient Engagement Platform?

Enhancing the Patient Journey involves the active engagement, education, and empowerment of individuals through improved health communication strategies. A Patient Engagement Platform can be leveraged to create customized care plans tailored to various medical pathways, such as those for prostate and breast cancer. It is essential to develop a Patient Engagement Pathway that aligns communication strategies with the specific requirements of each care plan. To facilitate this, organizations should streamline communication by creating or sourcing a diverse array of supportive materials, including messages, documents, and videos, that correspond to the different stages of the care process. Additionally, establishing clear communication protocols is critical to determine who receives what information and at which intervals, thereby ensuring that vital information is delivered promptly. New patients should be integrated into the system seamlessly, with their unique needs matched to the appropriate care pathway. Furthermore, consolidating all patient-facing communications in one centralized location will enable efficient distribution of messages, documents, forms, videos, and health widgets. By implementing these strategies, healthcare providers can significantly improve the patient experience, leading to enhanced health outcomes and a more supportive environment for individuals navigating their healthcare journeys. Ultimately, a well-structured approach to patient engagement not only benefits patients but also strengthens the overall healthcare system.

Media

Media

Integrations Supported

Medsender

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Welkin Health

Date Founded

2013

Company Location

United Statesa

Company Website

welkinhealth.com

Company Facts

Organization Name

Liquid State

Company Location

Australia

Company Website

liquid-state.com

Categories and Features

Categories and Features

Patient Engagement

Not specified

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