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What is Welkin?

Welkin is designed to improve care coordination by ensuring that the right team member addresses patient needs at every stage of their journey. By providing team members with smooth transitions and a customized experience for each patient they serve, we facilitate a more individualized approach to care. The complete automation of programs not only enhances patient engagement but also alleviates the workload, allowing for a smooth transition to the subsequent phase of care. By clearly defining processes and escalation protocols based on specific outcomes or conditions, your team can concentrate on what is most important – delivering high-quality care. It is crucial to implement escalation pathways for situations that need monitoring, such as adverse events, out-of-range results, particular patient responses, or low engagement levels. Additionally, the system can automatically send internal notifications or trigger emails and SMS alerts to care team members in response to certain actions or lack thereof, as well as for upcoming or missed appointments. This thorough approach ensures that every vital detail is accounted for in the continuum of patient care, thereby enhancing overall outcomes and satisfaction. Furthermore, by streamlining communication and responsibilities, Welkin empowers healthcare teams to respond more effectively to patient needs.

What is Optimize Health?

Our platform provides a diverse range of tools and features that enable your care team to effectively interact with patients, thereby facilitating ongoing revenue generation. With the support of our dedicated team of healthcare professionals, we place a strong emphasis on enhancing the patient experience, leveraging their insights to create technology that yields favorable health outcomes. This specialized knowledge enables us to efficiently onboard and train your team in implementing workflows and worklists that reduce both the duration and intensity of care episodes, all while improving patient results. We offer software solutions, monitoring services, and extensive support to guarantee that outpatient practices thrive in delivering remote care. The Optimize Health platform goes beyond simple monitoring; it prioritizes patient engagement through features such as text messaging and click-to-call options, among others. In addition, our software simplifies administrative duties by automating 95% of note-taking, allowing care teams to spend more time on patient interactions and tailored care. By concentrating on these essential elements, we aspire to transform the healthcare delivery landscape, ensuring that both patients and providers benefit from a more connected and responsive care experience. Ultimately, our mission is to empower healthcare teams to optimize their performance and enhance overall patient satisfaction.

Media

Media

Integrations Supported

Medsender

Integrations Supported

Medsender

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Welkin Health

Date Founded

2013

Company Location

United Statesa

Company Website

welkinhealth.com

Company Facts

Organization Name

Optimize Health

Date Founded

2015

Company Location

United States

Company Website

www.optimize.health/solutions/remote-patient-monitoring/

Categories and Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Patient Case Management

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

Categories and Features

Home Health Care

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

Remote Patient Monitoring

Dashboard
Data Import/Export
HIPAA Compliant
Mobile Payments
Monitoring Device Integration
Patient Engagement
Patient Portal
Patient Records Management
Patient Surveys
Reminders
Virtual Visits

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