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What is Welkin?

Welkin is designed to improve care coordination by ensuring that the right team member addresses patient needs at every stage of their journey. By providing team members with smooth transitions and a customized experience for each patient they serve, we facilitate a more individualized approach to care. The complete automation of programs not only enhances patient engagement but also alleviates the workload, allowing for a smooth transition to the subsequent phase of care. By clearly defining processes and escalation protocols based on specific outcomes or conditions, your team can concentrate on what is most important – delivering high-quality care. It is crucial to implement escalation pathways for situations that need monitoring, such as adverse events, out-of-range results, particular patient responses, or low engagement levels. Additionally, the system can automatically send internal notifications or trigger emails and SMS alerts to care team members in response to certain actions or lack thereof, as well as for upcoming or missed appointments. This thorough approach ensures that every vital detail is accounted for in the continuum of patient care, thereby enhancing overall outcomes and satisfaction. Furthermore, by streamlining communication and responsibilities, Welkin empowers healthcare teams to respond more effectively to patient needs.

What is Proxima CRM?

Proxima Cloud CRM represents a groundbreaking approach to customer relationship management, specifically designed for the pharmaceutical industry. It addresses common technological challenges, including expensive and lengthy deployment timelines, slow local implementation teams, the intricacies of handling various devices, and weaknesses in IT security infrastructure. With a design that caters to the particular needs of the pharmaceutical sector, it provides self-service management options, supports multiple languages, and allows for swift deployment, ensuring teams can be operational in just two hours. Built on AWS infrastructure, Proxima Cloud CRM ensures both scalability and robust security measures in line with ISO/IEC standards. Its intuitive admin interface empowers teams to resolve issues on their own, reducing downtime and enhancing productivity. Furthermore, the platform is accessible across all devices and operating systems, promoting seamless integration, which is crucial for contemporary pharmaceutical practices. In a landscape where operational efficiency is paramount, Proxima Cloud CRM emerges as an essential asset for optimizing business workflows and driving growth. The combination of its specialized features and rapid deployment capabilities positions it as a game changer in the realm of CRM solutions for the pharmaceutical sector.

Media

Media

Integrations Supported

AWS Marketplace
Medsender

Integrations Supported

AWS Marketplace
Medsender

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Welkin Health

Date Founded

2013

Company Location

United Statesa

Company Website

welkinhealth.com

Company Facts

Organization Name

Proxima Research

Date Founded

1998

Company Location

United States

Company Website

proximaresearch.com/us/en/proxima-cloud-crm/

Categories and Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Patient Case Management

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

Categories and Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

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