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What is Whapier?

Whapier is a cloud-based platform created for businesses that leverage Meta's official WhatsApp Cloud API to streamline their customer communications. It efficiently incorporates broadcast campaigns by utilizing approved templates, offering scheduling options, personalized messaging, and cost assessments prior to dispatch; moreover, it includes a collaborative team inbox for managing assignments and responding to customer queries, as well as automation features that allow for keyword-driven replies, visual workflows, and timed sequences. The platform further improves audience management through detailed contact records, customizable fields, and real-time segments, in addition to providing appointment scheduling and an AI assistant that utilizes business documents to enhance customer interactions. Additionally, Whapier offers REST API access and outbound webhooks to facilitate seamless integration with various business systems. Its pricing follows a straightforward subscription model, while WhatsApp messaging costs are billed separately by Meta. Catering to businesses in the EU, Whapier guarantees that all product information is stored within the EU and provides its user interface in nine different European languages, ensuring accessibility for a wide range of users. This positioning makes Whapier not only a powerful tool for enhancing business communications but also a vital resource for driving customer engagement and satisfaction. By prioritizing user needs and integration capabilities, Whapier effectively stands out in a competitive market.

What is WOZTELL?

WOZTELL stands out as a cutting-edge conversational platform that combines WhatsApp, Instagram, Facebook Messenger, and webchat into one unified interface, enabling businesses to leverage chatbots, live-agent inboxes, and automated workflows across multiple channels. It supports the WhatsApp Cloud API and features tools such as interactive buttons, lists, carousels, broadcast messaging, and payment processing via WhatsApp. The platform includes no-code chatbot builders and pre-designed templates tailored for sales, support, and e-commerce, giving organizations the ability to handle customer inquiries 24/7, generate leads, and manage interactions in a multi-agent environment. In addition, it integrates with CRM systems, payment solutions, and AI technologies like ChatGPT to enhance customer responses. Furthermore, WOZTELL provides analytics, audience segmentation, and automation features, enabling businesses to send targeted messages, foster conversational commerce (including facilitating orders and payments through WhatsApp), and optimize support operations from a single inbox, thereby improving customer experience and operational efficiency. Ultimately, with its comprehensive set of capabilities, companies can greatly enhance their engagement strategies and maintain a competitive edge in the market, positioning themselves for future success as customer expectations continue to evolve.

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Integrations Supported

Integrations Supported

ChatGPT
Facebook
Instagram
Make
PayPal
Stripe
WhatsApp
Zoho CRM
Zoho Office Suite

API Availability

API Availability

Pricing Information

€49/month
Free Trial Offered?

Pricing Information

$49 per month
Free Version
Free Trial Offered?

Supported Platforms

Not specified

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

ADDO VISION SOLUTIONS SRL

Date Founded

2013

Company Location

Romania

Company Website

whapier.com

Company Facts

Organization Name

WOZTELL

Date Founded

2019

Company Location

Spain

Company Website

woztell.com

Categories and Features

WhatsApp Marketing

Not specified

Categories and Features

WhatsApp Marketing

Not specified

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